We are excited to offer the opportunity to become the founding member of the Revenue Operations (RevOps) function at ECS. As we embark on a new phase of growth, we are seeking an experienced RevOps professional with a proven track record in fast-paced, high-growth startup or scale-up environments. In this role, you will collaborate closely with the founders and senior leadership team, enjoying their full support, and report directly to the Chief Commercial Officer. Your primary focus will be supporting the Commercial function, which encompasses Marketing, B2B Sales, B2C Sales, and Customer Success. At ECS, we pride ourselves on being a people-focused and data-driven organisation. We’ve made significant investments in data tools, ensuring integrity and accuracy, so you’ll have a solid foundation to build upon as you drive operational excellence. What you bring to the role: You are a Revenue Operations professional, thriving in dynamic start-up or scale-up environments. With a clear understanding of the transformative power of RevOps, you are an enthusiastic advocate for its ability to enhance sales functions by leveraging the latest insights, trends, and tools. Your expertise in analytics, reporting, and insights enables you to drive exceptional sales performance. With strong analytical skills, advanced proficiency in Excel, and experience working with BI and analytics tools, you turn data into actionable strategies. You improve both customer and employee experiences by streamlining processes, embedding best practices, and implementing changes that have a measurable impact on revenue. Your passion for technology enables you to champion tools that create efficient, repeatable, and scalable sales operations. You have successfully delivered large-scale projects and driven organisational change by collaborating with multiple stakeholders, communicating clearly, and ensuring seamless implementation. While experience in building and supporting onboarding programs is a plus, your ability to measure new starter performance and improve processes is highly valued. You excel at bringing stakeholders together to identify and solve blockers, and you enjoy the balance of dedicating 70% of your time to core responsibilities while spending 30% tackling one-off challenges, blockers, and projects. What you'll be doing: You will lead daily operations and the RevOps framework within our commercial function. You will oversee the operating rhythm and ensure the creation and accuracy of performance data for both teams and individuals. Your responsibilities include owning and refining the process improvement roadmap across the entire customer journey, striving to deliver a 5-star service, while also enhancing the internal employee experience. Representing the commercial function, you will partner with the Product team to raise, prioritise, and deliver key initiatives. On a broader level, you will contribute to the development of sales strategies and go-to-market operations for The Electric Car Scheme, as well as future products we introduce. You will take responsibility for a set of ‘no-code’ functionality and automations in our sales software. You will engage with external software providers to ensure that we access the correct tool and utilise functionality that can add value. You will report directly to the Chief Commercial Officer (CCO) and work closely with the Chief Product Officer (CPO) on product and project-related matters. Company Benefits: Hybrid working with 2 days in the office (Hayes, London) 25 days holiday bank holidays Add 1 day holiday per year service buy / sell up to 5 days each year Flexible work policy with options to take into account family care Best in class Family Friendly Leave and Pay For example, primary carers in their first year with ECS receive 6 weeks full pay and 6 weeks half pay, increasing to 12 weeks full pay and 8 weeks half pay from their second year. Secondary carers in their first year with ECS receive 2 weeks full pay, and from their second year receive 2 weeks full pay as well as an additional 5 days annual leave. Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car £500 pa. personal development budget £100 home office budget Vitality healthcare Pension Equity options - own a part of the business Why Work With Us? Personal growth - join us as an early employee to fast track your progression opportunities Competitive salary, pension & incentives scheme to share in our success Voted 4.9 on Glassdoor Voted Top 100 Organisation to ‘Escape’ to in 2022 and in 2023 by Escape the City Certified Company on Otta Be part of our friendly, family-like culture, enjoy our benefits - we value our people, diversity and building a culture where we can thrive We are the UK’s only B Corp Certified salary sacrifice provider Here at The Electric Car Scheme, we believe our strength lies in our people. Our team is the heart of our company, driving everything we do. If you're on the lookout for a role with opportunities for rapid growth and a genuinely supportive team then we want to hear from you We take pride in being a B Corp certified company, reflecting our commitment to the planet. Your skills and passion are not only valuable to us but also crucial for our planet. The planet needs you, and so do we