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Position Overview: Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.
Key Responsibilities:
1. Deliver a safe and successful migration for projects involving tens of thousands of patients.
2. Collaborate with other teams to address customer issues and solve complex problems.
3. Manage the entire implementation process, from arranging the initial contract to ensuring customer satisfaction.
Qualifications:
No experience of IT, healthcare, or project management is required. If you have good communication skills and are keen to learn, you will be given responsibility within your first few weeks. You will also have the opportunity to work across various parts of the business such as finance, HR, and recruitment.
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