We are currently looking for a Business Support Administrator to join our thriving Business Support team. This is a key position and is based at our Leatherhead office.
The ideal candidate will be primarily responsible for providing administrative support to the audit, accounts & tax teams as well as covering front office reception.
Key Duties & Responsibilities:
* General business support to the office teams as required including:
* Working with our various teams and assisting with events e.g. breakfast seminars.
* Client correspondence including telephone and video calls, letters and emails.
* Processing anti-money laundering and client engagement/disengagement tasks.
* Monthly billing procedures including drafting bills.
* Supporting the bank audit letter process.
* Assisting with the preparation of proposals.
* Maintaining the CCH database to include updating record changes, setting up new records, running reports as required and general maintenance to ensure records are maintained up to date and in line with firm policies.
* Greeting clients and visitors to the office warmly and professionally and offering them help immediately.
* Signing in visitors and supplying them visitor's badges and monitoring visitor logbook.
* Notifying appropriate individual of their visitor arrival.
* Taking and directing calls or referring inquiries.
* Completing administrative tasks like filing and delivering and accepting mail, assisting with daily banking, and logging of cheques.
* Keeping meeting rooms tidy and supplied with basic office stationery like pens and note pads stocked.
* Setting up meeting facilities for example video conference.
* Arranging catering for meetings and daily office use.
* Maintaining front door security and reporting any suspicious activity.
* General site property management, liaising with external contractor, including cleaners, managing property agents and equipment maintenance.
* Car park management/booking of car parking spaces.
* Maintaining the archive storage records to include ordering records back when required and returning/sending new records back to storage, together with dealing with selecting records for destruction when statutory time limits met.
This is an indicative list of tasks and responsibilities but is not exhaustive.
The Person:
The successful candidate will have GSCE’s in English and Maths or equivalent work experience.
Required skills & Experience:
* Effective time management.
* Friendly and engaging.
* Strong IT skills including MS Office.
* Telephone Skills.
* Verbal Communication.
* Client/Customer Focus.
* Organisational.
* Reliable and flexible.
* Developing Relationships: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
* Delivering Quality Results: Produces accurate work in a timely manner.
* Personal Effectiveness: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solutions oriented.
* Previous experience at a similar sized organisation or hospitality/ retail/ customer service background would be preferred but not a requirement.
Key Benefits: We offer a competitive base salary, 33 days annual leave entitlement, Private Medical Cover, Private Pension Matching Scheme, Employee Referral Bonus, and many more benefits.
About Us:
Our focus at Menzies is providing a #BrighterThinking approach, going the extra mile to keep clients on-track to achieve their personal and business objectives. As a leading UK accountancy and advisory firm, we have a passion for advising entrepreneurs and SMEs through our sector-led teams.
When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers.
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