Role overview
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This includes managing the team, ensuring excellent customer service, achieving sales targets, and maintaining high standards of visual merchandising and store presentation.
You'll assist with administrative tasks such as stock ordering and management, cash handling, and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets business objectives. All our colleagues play a key part in our mission of helping customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions to help customers maximize their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who are we?
We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store, or in one of our coastal locations, we're sure we will have the perfect solution for you!
Did you know we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture, and distribution of lenses, frames, and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol, and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
* Show strong leadership and management skills to support your colleagues in store.
* Great communication and rapport-building to translate professional terminology into language understandable to patients.
* Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
* Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants, and Management.
* The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
* Confidence, passion, drive, and enthusiasm.
* Monitor and analyze sales performance data to identify areas for improvement.
* Conduct training and coaching sessions with your colleagues in store to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
* Sales and performance-based bonus.
* Targeted incentives.
* Competitive pension scheme.
* Private Medical Cover for you.
* Life Assurance - 4 x your basic annual salary.
* Free eyewear annually with eligibility from day one of joining us!
* Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
* Discounts throughout the year for your friends and family.
* Employee Assistance Program offering confidential support and advice on everything from financial support to personal issues.
* 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
* Flexible health-related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover, and Dental Plan.
* Opportunities to join a company-wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
* Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days, and discounted bicycles through our Cycle to Work Scheme.
* And so much more!
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