Delaware North UK is hiring casual Retail/Concessions Managers at Wembley Stadium in London. In this electric environment, there are always chances to succeed; you will be managing team members from a range of kiosks, ensuring exceptional guest service. Your passion and attention to quality service will shape dedication across dynamic and diverse teams and be the driving force behind smooth and quality experiences for our guests. If you share our vision for operational excellence and are ready to lead teams in an incredible setting, take a shot at your career with us. Join our valued team at this electric venue if you are: Quick thinking and detail-oriented Passionate in inspiring first-class guest experience Able to work collaboratively and inspire excellence in a dedicated team A strong, composed leader, continuously prioritising multiple operation tasks At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Experience in a dynamic workplace hosting major international sporting events and concerts Help us delight the world by applying today. Manage, lead, and train dedicated and proud frontline teams, promoting quality goods and elevating exceptional service excellence Prompt and appropriate handling of guest feedback Deliver informative and engaging briefs to all team members within your service area before each event Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence Experience managing and leading large hospitality teams within hospitality or events Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment GBP £18.40/Hourly Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests. From the Lionesses making history in 2022, winning the UEFA Women's Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best