A Senior Distribution Operations Manager is required to lead a team across E-commerce, Distribution, Warehouse & Planning in a fast-paced facility. This role demands a calm and experienced leader who can motivate a team of experts.
This company supplies multiple grocers, retail eCommerce (FMCG) and export markets with a focus on chilled streams. Located in a 30,000 sq ft facility with 3PL seasonal warehousing and logistics support.
The ideal candidate has a background in 3PL Operations / Distribution Management and experience leading a senior team including Heads of Planning and E-Commerce. Key responsibilities include:
* Developing and executing the annual plan to ensure seamless delivery and enable sales & marketing teams to maximise sales opportunities.
* Delivering day-to-day operational matters for the eCommerce Retail Business Unit from start to finish.
* Maintaining highest standards of excellence in safety, quality, and hygiene to ensure customer orders are delivered on time and to specification.
* Establishing relationships with external suppliers, including logistics partners, to ensure contractual and service requirements are met.
* Managing courier shipping providers and meeting performance metrics.
* Accountable for effective stock management, warehouse organisation, and food traceability.
* Leading the operational facility, sourcing, training and supervising colleagues.
* Providing accurate management information and KPIs to drive team performance.
The successful candidate will be an experienced Operations Manager with excellent leadership, coaching and communication skills, used to working in a complex facility. They will be responsible for injecting pace and dynamism into the facility and achieving KPIs.