Main area: Administration
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: 24 hours per week (3 or 4 working days to be discussed at interview.)
Job ref: 319-7029178RW
Site: Northumbria Specialist Emergency Care Hospital (Trustwide working required)
Town: Cramlington
Salary: £29,970 - £36,483 pro rata per annum
Salary period: Yearly
Closing: 11/03/2025 23:59
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, and some of the best schools with a wealth of history available on your doorstep. This is the Northumbria Way!
What the Northumbria Way means for you:
* Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
* Support and connection through a variety of Staff Network groups
* A range of flexible working opportunities
* Generous annual leave and pension scheme
* Access to lease car and home electronics scheme (qualifying criteria applies)
* Opportunities to improve your professional development through our vast training programmes
* On-site nursery places via salary sacrifice
* Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England.
Job overview
We are looking to recruit an Administration Manager on a part time basis to join the Medicine Business Unit Administration Manager Team. The successful candidate will be responsible for a number of admin teams across our hospital sites although the main base will be The Northumbria Specialist Emergency Care Hospital. The role will involve supporting the operational team on day to day running of an efficient admin service as well as providing personal secretarial support.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
* To provide management of secretarial and administrative staff within the Business Unit.
* To develop and monitor administrative systems across the business unit for accurate activity counting.
* To lead on PAS issues for the business unit.
* To lead the development and implementation of administrative systems within the Business Unit.
* To provide timely secretarial support across the business unit including personal secretarial support to the Senior Managers and Business Unit Director.
* To role model compassionate and inclusive leadership to shape the creation of a collective leadership culture within the trust.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
Detailed job description and main responsibilities
* Required to communicate complex or sensitive information.
* Required to gain cooperation from staff.
* Provide and receive highly complex information.
* Required to undertake change management within area of management.
* Be able to use a range of computer software including Microsoft Office applications, have an advanced working knowledge of the Trust Patient Information System (PAS) and a knowledge of other database systems within the Business Unit.
* Manage teams and monitor projects.
* To have extensive knowledge of digital dictation systems.
* Post holder will be required to analyse information relating to the Business Unit.
* Audit of secretarial workloads on a regular basis.
* Analyse data as required.
* Plan and organise Senior Management diaries.
* Plan and organise a variety of meetings, both internally and involving external organisations.
* Authorisation of administrative staff for additional hours as well as managing the electronic staff rostering (Allocate) system.
This list is not exhaustive.
Person specification
Qualifications
* Advanced diploma and/or significant equivalent experience in an administrative post.
Experience and knowledge
* Significant administrative experience and experience of line managing a team working at a senior level.
* Previous experience of managing a team.
* Experience of change management.
* Knowledge and experience of Digital Dictation and Voice Recognition package.
* Previous experience of working in a health related services.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post.
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