Job summary The role of IT Workstream Lead / Project Support role is a fundamental role within the Digital Programme Management Office (DPMO) that sits within the wider Digital Services department. This role will require the successful applicant to work independently and manage small work streams and liaise confidently with stakeholders and also creating and maintaining work stream documentation such as project plans within Monday.com Main duties of the job The post-holder will manage work streams through setting up and maintaining programme / project documentation, producing regular and ad hoc project reports, being a main point of contact as required, carrying out research and development, monitoring work stream risks and achievement of milestones and supporting work stream meetings and events. The post-holder will also take ownership of the delivery of identified work streams across Digital Services under the supervision of the Digital Programme Managers and Head of DPMO, working closely with IT services when required. About us We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9377-DS0028 Job locations Dewsbury and District Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Job description Job responsibilities Key Responsibilities Independently manage small work streams and liaise confidently with stakeholders. Create and maintain work stream documentation in the form of spreadsheets, reports, minutes and uses applications such as MS Project and excel. Support the Head of IT Programme Management with maintenance of complex programme plans, in electronic format. Complete regular and ad hoc work stream reporting, in electronic format. Effectively communicate information in relation to work stream throughout the developmental stage. Liaise with 3rd party suppliers and internal/external stakeholders, as required. Provide administrative support for programme/project meetings, taking minutes and circulating papers where necessary. Maintain work stream risk logs, with the ability to identify the need for escalation where appropriate. Maintain the teams SharePoint area, ensuring information remains up to date and creating new pages/sites as required. Manage, maintain and update the IT PMO document structure in line with department standards. Contribute to the delivery of the MY Digital Future. Persuade staff of the importance of the project, negotiate with and motivate sites on project delivery, including linking in with other initiatives, communicate sensitive information about performance and change, make routine presentations. Lead on the co-ordination and creation of business cases for IT Services. Provide support for business cases external to IT services. Support the external business cases through the relevant approval processes whilst maintaining service ownership of business case. Support the standardisation of business case financial processes. Coordinate and provide updates on the progress of the capital programme, including forecasted spend and timely receipt of goods for invoicing. Design, establish and maintain an audit process for documents across the IT PMO. Ensure compliance to required standards across all programmes/projects, such as standard documentation completed in agreed departmental format. Act as Configuration Librarian for the electronic filing structure for all project and programme documentation. Communicate with all levels of staff across the organisation. Exchange and receive confidential and sensitive information in accordance with Trust policies and procedures. Work as an integral member of the IT Programme Management Office and also the wider IT Services. High level of computer usage, use of VDU more or less continuously. Proofread and accuracy check documentation, as required. Resolve business problems for users on work streams where there is more than one solution to a problem. Manage own workload and work independently and unsupervised, but able to seek advice from the Head of IT Programme Management and the team as required. Ability to work under pressure and meet conflicting deadlines and targets. Flexible, well organised and self-motivated. Ability to deal with conflicting workloads. Receive and take messages both electronically and verbally. Support new starters to the team and demonstrate office systems / work processes as required. Undertake surveys in relation to own work and to programmes/projects as required. Actively participate in all team/departmental events and activities. Job description Job responsibilities Key Responsibilities Independently manage small work streams and liaise confidently with stakeholders. Create and maintain work stream documentation in the form of spreadsheets, reports, minutes and uses applications such as MS Project and excel. Support the Head of IT Programme Management with maintenance of complex programme plans, in electronic format. Complete regular and ad hoc work stream reporting, in electronic format. Effectively communicate information in relation to work stream throughout the developmental stage. Liaise with 3rd party suppliers and internal/external stakeholders, as required. Provide administrative support for programme/project meetings, taking minutes and circulating papers where necessary. Maintain work stream risk logs, with the ability to identify the need for escalation where appropriate. Maintain the teams SharePoint area, ensuring information remains up to date and creating new pages/sites as required. Manage, maintain and update the IT PMO document structure in line with department standards. Contribute to the delivery of the MY Digital Future. Persuade staff of the importance of the project, negotiate with and motivate sites on project delivery, including linking in with other initiatives, communicate sensitive information about performance and change, make routine presentations. Lead on the co-ordination and creation of business cases for IT Services. Provide support for business cases external to IT services. Support the external business cases through the relevant approval processes whilst maintaining service ownership of business case. Support the standardisation of business case financial processes. Coordinate and provide updates on the progress of the capital programme, including forecasted spend and timely receipt of goods for invoicing. Design, establish and maintain an audit process for documents across the IT PMO. Ensure compliance to required standards across all programmes/projects, such as standard documentation completed in agreed departmental format. Act as Configuration Librarian for the electronic filing structure for all project and programme documentation. Communicate with all levels of staff across the organisation. Exchange and receive confidential and sensitive information in accordance with Trust policies and procedures. Work as an integral member of the IT Programme Management Office and also the wider IT Services. High level of computer usage, use of VDU more or less continuously. Proofread and accuracy check documentation, as required. Resolve business problems for users on work streams where there is more than one solution to a problem. Manage own workload and work independently and unsupervised, but able to seek advice from the Head of IT Programme Management and the team as required. Ability to work under pressure and meet conflicting deadlines and targets. Flexible, well organised and self-motivated. Ability to deal with conflicting workloads. Receive and take messages both electronically and verbally. Support new starters to the team and demonstrate office systems / work processes as required. Undertake surveys in relation to own work and to programmes/projects as required. Actively participate in all team/departmental events and activities. Person Specification Qualifications Essential Degree level or ability to demonstrate equivalent experience. PRINCE2 Foundation or equivalent Desirable ECDL PRINCE2 Practitioner Experience Essential Experience of Microsoft Office applications, in particular, Word and Excel Experience of dealing with staff at all levels in the organisation. Experience of creating and maintaining electronic filing systems. Experience of using SharePoint. Expertise within project management, underpinned by theory, practical experience from Prince 2 Foundation. Knowledge of specific area, acquired through diploma or equivalent experience or training, plus further management knowledge or experience to degree level equivalent. Desirable Experience of setting up a project management office or implementing new processes Experience of Microsoft Project Experience of Microsoft Visio Knowledge and Awareness Essential Awareness of own limitations. A willingness to undertake further training as required and evidence of ongoing commitment to personal development. Skills and Abilities Essential Advanced keyboard skills Excellent communication skills, both written and verbal Highly developed administrative skills Ability to accurately proofread documents Ability to absorb new information and pass it on to others. Understanding of Trust Security & Confidentiality Policy. Provide and receive complex information; persuasive, motivational, negotiating, training and presentation skills are required. Ability to analyse assessments and resolve failures to meet project standards. Plan and organise complex activities or programmes, requiring formulation, adjustment. Plan elements of a work stream across site(s). Management of budgets in relation to projects / workstreams. Person Specification Qualifications Essential Degree level or ability to demonstrate equivalent experience. PRINCE2 Foundation or equivalent Desirable ECDL PRINCE2 Practitioner Experience Essential Experience of Microsoft Office applications, in particular, Word and Excel Experience of dealing with staff at all levels in the organisation. Experience of creating and maintaining electronic filing systems. Experience of using SharePoint. Expertise within project management, underpinned by theory, practical experience from Prince 2 Foundation. Knowledge of specific area, acquired through diploma or equivalent experience or training, plus further management knowledge or experience to degree level equivalent. Desirable Experience of setting up a project management office or implementing new processes Experience of Microsoft Project Experience of Microsoft Visio Knowledge and Awareness Essential Awareness of own limitations. A willingness to undertake further training as required and evidence of ongoing commitment to personal development. Skills and Abilities Essential Advanced keyboard skills Excellent communication skills, both written and verbal Highly developed administrative skills Ability to accurately proofread documents Ability to absorb new information and pass it on to others. Understanding of Trust Security & Confidentiality Policy. Provide and receive complex information; persuasive, motivational, negotiating, training and presentation skills are required. Ability to analyse assessments and resolve failures to meet project standards. Plan and organise complex activities or programmes, requiring formulation, adjustment. Plan elements of a work stream across site(s). Management of budgets in relation to projects / workstreams. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Mid Yorkshire Teaching NHS Trust Address Dewsbury and District Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)