360 Play is one of the leading names in family entertainment centres; Our growth means we can offer great career development to our teams.
The successful candidate will have a proven track record in a comparable role, preferably within a café, retail or restaurant environment; excellent customer service and communication skills.
The role involves all aspects of daily food & beverage operations:
* Engaging customers and exceeding their needs.
* Taking orders and ringing up sales.
* Planning daily cleaning tasks.
* Managing and coaching your team to reach business goals and ensure a high quality of service.
* Ensuring health & safety and food safety standards are met.
* Driving continuous improvement in café performance.
* Achieving goals and targets set by the centre manager.
* Sales and financial reporting.
The ideal candidate is:
* Passionate about food with good cooking skills.
* Experienced in Barista Machine service and training.
* Able to develop customer relationships and drive sales.
* A great team leader, manager and motivator.
* An excellent communicator.
* Able to control costs and manage purchases.
* Organised and enjoys getting the details right.
* Familiar with best practices of H&S and food hygiene (HACCP).
* Computer literate (Microsoft Office).
Qualifications
* Supervising experience.
* Team management skills.
* Strong leadership abilities.
* Knowledge of food safety regulations.
* Food preparation and cooking skills.
* Proficiency in Microsoft Office.
* Excellent communication and customer service skills.
* Computer literacy.
* Previous experience in a hospitality setting.
Benefits include:
* Salary DoE.
* Profit related bonus.
* Staff benefits of a free meal during a working day.
* 50% off birthday parties for immediate family.
* Two free family passes for friends and family to use any of the 360 Play sites.
Job Type: Full-time
Additional pay:
* Performance bonus.
Benefits:
* Company pension.
* Discounted or free food.
* Employee discount.
* Free parking.
* On-site parking.
* Store discount.
Schedule:
* Weekend availability.
Ability to commute/relocate:
* Rushden: reliably commute or plan to relocate before starting work (required).
Education:
* GCSE or equivalent (required).
Work Location: In person
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