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People Development Manager - Retail - Central
Role overview:
The People Development Manager will bring their expertise to execute the development strategy and ensure its effectiveness on enhancing performance within retail. Responsible to identify, design, implement and evaluate training and development initiatives to ensure all colleagues and management have both operational and leadership knowledge and skillset to carry out their roles to their best ability, to drive business performance. Working collaboratively with the retail stakeholders to achieve return on investment.
Responsibilities:
1. Scope, design and deliver performance focused development sessions and coaching activity to retail audiences, in both virtual and face-to-face facilitated sessions.
2. Work with area & regional managers to improve team KPI delivery, identify trends, and work in partnership to improve areas of concern through effective individual and team development activities.
3. Conduct follow-up activity to ensure impact after development interventions; and to inform further learning needs and continuously improve our People Development Offering.
4. Individual and group coaching activities which focus on both personal and professional development to colleagues both on and off development programs.
5. Role-model a growth mindset throughout the business by staying up to date with, and applying, current theory within Learning & Development and adult learning.
6. Advocate for and build a learning culture within the group by sharing their learning and facilitating social learning.
7. Curate high quality content to share across the group to encourage and enable social and self-directed learning.
8. Uphold ILM Assured quality standards in the delivering of programmes that align.
Role objectives:
1. Effectively scope learning needs within the retail arena, using data and evidence as a basis.
2. Deliver learning interventions that are effective and produce results.
3. Evaluate the effectiveness of learning, further evidencing ROI.
4. Coaching individuals for personal and professional development.
5. Encourage the group's values through embedding into learning.
6. Work with the retail team to ensure new initiatives are embedded into the workforce.
Competencies:
1. Strong decision making skills with a proactive approach to initiating action.
2. Adhering to company principles and values.
3. Confidently presenting and communicating information.
4. Applying expertise and technology.
5. Meeting stakeholder expectations.
6. Achieving personal goals and objectives.
7. Proven ability to perform effectively under pressure.
Skills and Experience:
1. Excellent communication skills and stakeholder management.
2. Competency in individual and group coaching skills and techniques.
3. High quality, passionate and inclusive learning facilitation skills that create an exciting environment.
4. Can demonstrate a proven track record of their ability to deliver learning activity which is focused on performance development and aligned to business objectives.
5. Experience and ability to scope and design engaging learning experiences that follow proven structure informed by Adult Learning Theory and produce results.
6. A strong commercial mindset with an ability to analyse data to inform further development needs for the individual, the group and continuously push our development offering.
7. Strong project management skills.
8. Excellent computer literacy skills, including MS Office.
9. An avid learner, with an ambition to progress their personal and professional development and role-model a learning culture.
Requirements for the role:
1. The ideal candidate will be qualified to Level 3 in Learning & Development by CIPD or hold other equivalent qualifications.
2. Coaching Skills
3. Facilitation Skills
4. Stakeholder Management
The Company:
The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 90,000 colleagues over 4,500 stores across several retail fascias in over 36 countries around the world.
We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.
To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities to learn and develop at work
* Access to Apprenticeships and accredited qualifications
Interested?
If you are interested in this position, then press the Apply Now button.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion.
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.
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