Credit Controller - within a team of 6
Outskirts of Birmingham - Free Parking (hybrid working, 3 days a week in the office)
Salary up to GBP29,000 plus excellent benefits
SF are working exclusively with a high performing Credit team based near Birmingham. The credit team is looking to expand with ongoing growth and market share with the passion and determination to make a difference for future success. Our client is looking for a strong all-round Credit professional to manage a ledger of 600+ live accounts, putting accounts on stop, proactively managing queries, and meeting monthly cash collection targets.
Your responsibilities:
1. Allocate Cash to customer accounts and allocate to invoices
2. Review new/existing customers' credit ratings using a credit agency
3. Decide on appropriate customer credit limits up to a certain amount before escalating to Head of Finance
4. Work with minimum supervision to collect overdue customer accounts using telephone, email and liaising with Sales Managers
5. Reconcile customer accounts, deal with customer queries and raise necessary credit notes
6. Oversee production and delivery of monthly statements
7. Check suspended order list for orders held for credit limit
8. Collaborate and action the debtors ledger with line manager and colleagues
9. Be proactive in making changes to the method & processes for collection of debt
10. Negotiate payment plans and setting up terms and conditions for customers where necessary
11. Start legal proceedings if customers do not pay their debts on time
12. Support other members of the finance team when required
13. Any other Ad-hoc duties
What you'll need:
1. Experience in working with a fast-paced Credit Control team (2+ Years)
2. Excellent time management, strong communication and negotiation skills
3. Strong organisation skills & good level of Excel
4. Diligent and attention to detail
5. The ability to work on your own initiative and work well under pressure while being highly organised and robust.
What you'll get:
1. Flexible hours
2. Hybrid working
3. 33 days annual leave inclusive of bank holidays, which increases up to 5 more days with service
4. Company pension
5. Free Life assurance
6. Annual paid volunteering/charity day
7. On site EV charging hubs
8. Employee of the month awards/vouchers
9. Staff discount on products & much more
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