Ready for a Challenge
About this role:
We are looking for a smart, energetic and highly organised individual to join the Delivery Operations Analytics team to support a number of ongoing strategic initiatives aimed at driving operational improvements across our delivery platform. Are you comfortable working in a fast-paced environment and able to identify, analyse and drive outcomes that provide the most value in the shortest time frame? This role will involve grasping complex concepts quickly, uncovering facts and identifying root causes of performance issues from detailed data, as well as understanding general trends. Furthermore, you will be combining different internal and external data sources to produce and derive insights. A passion for data and process driven operational improvement is key as well as the ability to work within a team of people with different skill sets.
These are some of the key ingredients to the role:
The Senior Logistics Analyst will work closely inside Just Eat UK's Delivery Operations to support the development of a world-class delivery experience. The day to day tasks will include but not be limited to:
* Lead key analytical initiatives and projects to continuously enhance our delivery operations and customer experience.
* Drive strategic decision-making by proactively suggesting and conducting relevant data analyses to enable deeper operational insights.
* Optimise key business processes to continuously improve the delivery experience, promoting efficiency and effectiveness.
* Work closely with stakeholders from our employed courier model, coordinating cross-functional initiatives to drive positive, timely outcomes for the business.
* Understand delivery operations metrics in depth, ensure consistent use across the business, and effectively communicate them to other teams.
* Investigate problem orders to identify their root cause(s) and, whenever possible, identify trends and proactively eliminate/reduce re-occurrences.
* Mentor and guide junior analysts, fostering a culture of continuous learning and improvement within the team.
What will you bring to the table?
* Proven experience in a senior analytical role, with a track record of leading projects and initiatives.
* Proactive and clear communication skills, with the ability to influence and collaborate with stakeholders at all levels.
* Strong modelling and problem structuring skills, being able to tackle complex unstructured problems.
* Adept at queries, report writing and presenting findings (Advanced SQL knowledge is a requirement)
* Experience with Google BigQuery (or similar cloud data warehouses)
* Data visualisation experience, using Tableau (or similar tools such as Looker, Power BI, Data Studio etc).
* Solid quantitative and statistical knowledge, experience with Python is a plus
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging: