Your Responsibilities - Completion of repairs including product disassembly, refurbishment, repair, assembly, and testing processes in accordance to the Technical Services Global Guideline and the relevant regulatory standards Repair in line with method sheets and/or repair manuals, including other relevant processes and procedures Adhere to health and safety requirements as determined by risk assessments Escalate Incidents, Near Misses and Identified Hazards Responsible for the quality of the repair, meeting the minimum target requirements, including inspection checks throughout the repair process Achieving customer satisfaction by working to a minimum productivity and quality requirement and in line with divisional goals Use of specialist calibrated tooling and test equipment defined for the repair process Adopt a continuous improvement mindset, working to relevant Lean and 6S expectations Problem solving/fault finding to rectify defects correctly Embracing Shop Floor Management in your area by using principles such as FIFO (First In, First Out) for repairs Using service management and administration systems to record all relevant information for the repairs including the process times Your qualification - You should have previous experience in a technical role or fine hand skills gained through other means Any knowledge of how to carry out mechanical/electrical tasks or soldering, is highly advantageous but not essential You need the ability to read and understand detailed technical instructions You demonstrate a flexible approach where required You are self-motivated, with high attention to detail You have a good level of PC competency, including the use of email, and data entry Your competencies - Patient Focus - We put patients at the heart of everything Integrity - We do the right thing Innovation - We look for new ways to make things better Impact - We take accountability and get things done Empathy - We care for one another and work together Your benefits - In addition to a competitive salary, you will receive a generous annual leave entitlement You will be eligible to receive private medical cover Comprehensive company pension scheme You will receive an annual health check with BUPA, funded by us Employee Assistance Program to support your health, mental and emotional-wellbeing At our HQ, we have a subsidised staff restaurant and free parking Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers About Olympus At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. For more information, visit www.olympus-europa.com and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA. Further information: Valuing diverse perspectives and lifestyles is closely aligned with our core values. We would therefore like to encourage all candidates to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.