We are currently looking to recruit a reviewing case worker to join our Adaptations Team within Adult Social Care. This is a brilliant opportunity to work as part of a team that makes a real difference to people's lives and helps them remain in their own homes longer with adaptations.
What will be expected from me?
The purpose of this role is to be a front-line officer to visit people who are already known to our service and have specialist equipment that needs reviewing or require an installation of new equipment such as stairlifts, to reduce their risk managing at home.
Administration work will be required to process the funding for the product; you will either be working from the office or working from home.
You will be part of a larger Adaptations service with Occupational Therapists, grants officers, and support staff, delivering an excellent service to people requiring alterations to their homes to help them live safely and support their carers.
What I might be doing?
* You will review the provision of major adaptations for Service Users of all ages and all disabilities that have been provided to their home to enable them to live more independently and reduce risk.
* The frequency of this review process will be determined by the clinical staff of the adaptations service and will occur at least annually or when a further functional assessment is required on existing equipment due to significant changes in circumstances.
* The role will prominently involve telephone communication, email/letter correspondence, and some site visits.
* The site visits will involve assessing and reducing the level of risk an individual person is in with the equipment they are using.
* You will need to be able to work alone in the community and make decisions after receiving training on the safe use of equipment and be able to effectively communicate with the individual and their carers.
* You will need to be organized and good at following processes and using a variety of IT programs.
* You will need to be able to record your intervention with the person accurately, professionally, and timely.
Essential requirements:
* A good standard of general education to A level – NVQ 3 or equivalent.
* Good standard of written English and an ability to make accurate and professional records.
* Good working knowledge of Microsoft Packages, Word, Excel, PowerPoint.
* Knowledge and understanding of a range of business administration systems and procedures.
* Ability to learn new tasks as directed.
* Excellent communication skills.
* Ability to travel externally to undertake assessments in Service Users' homes.
What can I expect?
* This is a full-time post of 37 hours per week with Workplace Based/Flexible option available.
* Competitive Annual leave.
* Support and ongoing training.
* Discounted and subsidized public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
* The Local Government Pension Scheme (LGPS).
* Great range of benefits including discounted membership to our excellent leisure facilities with a free 12-week exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme, and many more.
Want to Know More?
If you would like to know more about the role, the recruitment process, or working for Wakefield Council feel free to contact Debbie Masterson.
Tel: 01977 723745
E-mail: dmasterson@wakefield.gov.uk
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Safeguarding: Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.
DBS (Disclosure & Barring Service): The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.
Fluency Duty: This post is subject to the Fluency Duty under Part 7 of the Immigration Act 2016. The post-holder is required to demonstrate an appropriate level of fluency under the duty as detailed within the job specification for the post.
Probation: In line with the Council’s Probation Procedure, certain positions may be subject to a six-month probationary period. This requirement does not apply to internal vacancies.
Diversity: Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.
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