DP World are currently recruiting for a Shift Manager to join our fast paced operation in Hinckley. In this role you will be responsible for the planning, management and coordination of the shift. This role will operate across a night shift pattern of Mon-Thu 20:00-06:30, please only apply if this shift would be suitable for you. About the role: Responsibility and control of the night shift ensuring the highest level of service is available at all times Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non-achievement of the set KPIs Supervise company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organisational goals are met Responsible for identifying and implementing corrective actions for issues arising that affect the successful achievement of departmental KPI as well as specifying process improvements that will enhance operational performance. Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers Coordination of all shift activities within the Operation including productivity, cost control, resource utilisation and service achievement Responsible for all H&S on site during your shift period Respond effectively to situations arising on shift ensuring efficient operational output Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives Ensure teams are effectively skilled/motivated/trained and resourced Your Key Skills: Strong previous management experience within a fast paced logistics operation Excellent communication skills with expertise in managing customer relationship Good level of Maths and English Proven experience in leadership and development of teams (skills/training etc) Strong understanding with Warehouse Management Systems and MS-Office Team player, have strong communication skills, fast paced environment, able to work independently and be goal-oriented, proactive work with a high level of commitment. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies .