We are currently looking to recruit an Internal Outbound Sales Executive to join the team at Nisbets. The ideal candidate will be happy to drive sales through an existing portfolio of customers and generate new business opportunities within their regions. They will be working as part of a wider team of Internal Sales Executives with a designated account base and sales targets.
For this role, we offer hybrid working after a period of training, which would be 3 days office-based and 2 days working from home. The role itself is a Monday - Friday role working either a shift pattern of 8am - 4:45pm or 8:15am to 5pm.
Key Accountabilities
* Manages a portfolio of customers remotely by phone, maximizing revenue, share of wallet, and profit by building relationships, following up leads, and identifying & closing opportunities.
* Works collaboratively with contact centre, sales support teams, retail stores, and field sales network to drive revenue and provide market-leading customer experience.
* Achieves (or exceeds) sales and margin targets and activity metrics.
* Uses available reporting tools to identify gaps within customer purchasing and purchasing trends to drive key sales metrics (AOF & AOV) and improve share of wallet.
* Takes ownership of large orders & opportunities, ensuring they are delivered within set timeframes and customer expectations are at least met, preferably exceeded.
* Communicates effectively with all levels across the business, especially line manager & sales leads.
Qualifications, Skills, Experience & Technical Capabilities
* Proven background of Internal Account Management & Outbound Calling, and demonstrable experience in using sales processes (questioning, negotiation & closing) to exceed sales & margin targets.
* Excellent planning, organisational, and communication skills.
* General level of education, GCSE or equivalent in Maths and English.
* Good command of Microsoft Office packages (Word, Excel, P/P, Outlook).
* Experience of using data to identify spend gaps and drive key sales metrics.
* Demonstrable examples of building rapport with customers.
* Significant experience of working to achieve individual targets, but also working collaboratively to achieve team targets.
Benefits:
* Competitive base salary with a quarterly sales bonus.
* 25 days holiday plus your Birthday off!
* The option to earn 4 additional days holiday or a cash bonus, based on your attendance.
* Holiday Buying scheme options.
* Company Sick Pay.
* Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen.
* Huge discounts on our full range of products.
* Ongoing training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry-recognised qualifications.
* Life Assurance.
* Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance.
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983 to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.
We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers, and problem solvers who are as determined to grow, develop, and succeed as we are.
We’re determined to take the next step. But we need your help to do it. It’s all about you.
If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.
You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join our team, you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading, and our determination to be a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
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