Build excellent relationships with customers, who are predominantly large/multi branch, national accounts and OEM manufacturing businesses.
Supporting administrator to process large orders via the phone, email and EDI
Ensure the customer is made aware of any delivery dates and stock availability by preparing stock reports to liaise with customer inventory teams and have meetings to discuss potential product supply issues
Assisting on large projects for some of the biggest merchants in the UK
DUTIES & RESPONSIBILITIES
Researching businesses, individuals and industry trends to identify potential new customers and markets and ways to serve existing customers better
Admin work for all accounts, as and when required
Working with the warehouse and booking in orders with goods in teams
Logging all plans and keeping up to date
Keeping customers updated throughout projects
Assisting with sales goals and strategies and ensuring these are met
Working with senior team members to manage risks, projects and product development
Use Phocas as a tool to analyse customers spend and margin
Over time, meeting new and existing clients in person as well as on Microsoft Teams.
PERSONAL ATTRIBUTES
Good communicator and able to negotiate
Excellent account management
SKILLS & ABILITIES
Extremely proficient in using Microsoft Office
Able to work with all areas of the business.
Able to plan and keep the project in line and on time
Able to communicate effectively
Moderate excel skills
Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
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