Job Description
Be Part of Something Exceptional.
Join us as Director of Operations at Hallmark Luxury Care Homes!
Position: Director of Operations
Location: Field based.
Type: 40hrs- Full-Time
Salary: Excellent + Car allowance + Bonus + Benefits.
The Role:
The Director of Operations leads and oversees the operational activities of our growing group of care homes, with 22 locations across England and Wales. The role is responsible for maintaining and enhancing the exceptional standards of care, hospitality, and overall environment across all Hallmark Care Homes, including newly acquired homes. A key focus will be ensuring a consistency of approach and performance throughout the organisation and delivering quality care for residents.
The Operations Director will chair the Operations Board, working closely with executive leadership team (ELT) to drive operational excellence and integrate new homes into the Hallmark family. This role requires an individual with a track record of success in high-end, private pay care environments, with the ability to manage a diverse portfolio of operational functions.
Key Responsibilities:
Leadership & Strategy:
• Lead the Operations Board ...