As a Senior Experience Designer who is strong in Service and Interaction design, with experience performing User Research, you will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations, and design pitches. For this you are:
1. An intellectually curious, creative problem solver focused on design methodology and passionate about creating inclusive, accessible services for a diverse user population.
2. Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility.
3. Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs.
4. You enjoy collaborative work in a dynamic and creative environment, working with different technical experts as part of a multidisciplinary team, guiding software engineers as they build your designs.
5. A strong desire to co-create with users and relish participation of stakeholders and the wider team, having experience leading workshops and broader inclusive design initiatives.
6. You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers, and other stakeholders.
7. You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution.
8. You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria.
9. Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system.
10. You have an understanding of graphic design and are versed in typography, application of colour theory, consistent use of branding, and information hierarchy.
11. You are also technology savvy and have a good understanding of how digital services are designed, developed, and operated.
12. You understand agile and lean practice and are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions.
13. You will work with UX Researchers and perform your own evaluations to test designs and are comfortable conducting your own research.
What’s in it for you
At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
1. Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution.
2. You have Service Design/UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing.
3. You have experience producing component-based UI or contributed to a design system, and can talk to brand values and how best to serve the needs for mobile, tablet, and desktop UI, with experience designing products that meet accessibility standards.
4. You have a minimum of 4 years experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human-Computer Interaction, or a related field.
5. You have a portfolio that showcases your design process and thinking.
6. Experience working within the GDS framework and service standards is a benefit.
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