Job Description Outpatient Receptionist An exciting new opportunity has arisen for a Receptionist to join our busy Outpatient team at Springfield Hospital in Chelmsford. Springfield Hospital opened in 1987 and is one of Essex’s leading private hospitals. It is a 66 bedded hospital all with ensuite facilities, with parent and child rooms, a 14 bed Day unit and a high dependency unit. The role You will be the first point of contact in Outpatients for patients, staff and visitors. This role is essential to ensuring a positive patient experience throughout their visit. • Undertake outpatient charges • Update and maintain accurate patient information using our Electronic Patient Record system • Welcome, consultants, patients and their relatives/visitors into Outpatients, ensuring that security measures are adhered to • Provide administrative tasks to support the clinical team • Answer Outpatient Reception telephone enquires promptly, efficiently and politely, resolving local issues and referring on to other relevant departments as appropriate • Ensure that the reception desk and waiting areas are maintained in a presentable manner • Observe and maintain the confidentiality of patient records and staff information • Facilitate and book future appointments for the nurse outpatient clinic Benefits • Contributory pension scheme • Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank • 25 days’ annual leave plus 8 day’s Bank Holiday • Private Healthcare and Life Assurance • Free onsite parking and a subsidised staff restaurant • Access to our employee Ramsay Discount Programme • Wellbeing centre and access to 24/7 employee assistance line • Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. Ramsay is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. Join us and have more ‘Time to Care’. Alternatively apply via www.ramsayhealth.co.uk/careers We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.