Working in accordance with the NMC Code of Conduct, the Clinical Lead will lead and develop the Practice Nursing/Paramedic Team to deliver excellent patient care. The Clinical Lead will create, implement, and manage policies, protocols, and guidelines. The Clinical Lead will have exceptional managerial and leadership skills and will be able to demonstrate change management. The Clinical Lead will ideally be a Registered Nurse; however, the practice will consider other Health Care Professionals with relevant skills and experience for this role.
Main duties of the job
* Develop, manage, and maintain all clinical services.
* Develop, review, and update all clinical policies and procedures.
* Clinical advisor to the practice management team.
* Clinical interest in Long Term Conditions and/or emergency care.
* Effective clinical management within the QOF and CQC domains, including providing clinical input to the management of risk, governance quality assurance, and audit.
* Functional management and motivation of all employed clinical staff.
* Ensure the practice achieves its objectives in a safe and effective working environment.
* Innovate new ways of working and lead the team in promoting the equality, diversity, and inclusion agenda, quality and collaborative working, service delivery, learning, and development.
* Ensure the practice complies with CQC, Infection Prevention Control, Health and Safety, and other mandatory and legislative requirements.
* Manage recruitment and retention of clinical staff and develop, implement, and embed an effective development and succession plan.
* Consult with the Partnership and Practice Manager on HR and personnel matters affecting the clinical team, including review of job descriptions, changes to roles and responsibilities.
* Implement and embed an effective clinical staff appraisal process, embedding regular supervision sessions to achieve objectives set.
* Manage the procurement of clinical equipment, supplies, and services.
About us
We are a friendly, progressive, and well-established GMS practice in a thriving, growing market town. Situated just 20 minutes from Bath, our modern, purpose-built building is in a great rural location, with excellent rail and road links to the M4 and London.
We have a professional, committed team and require an enthusiastic, highly motivated, and dynamic Clinical Lead to provide leadership to the Nurse/Paramedic/HCA team, in collaboration with the GPs and Practice Manager, to develop a quality-driven clinical service to our increasing patient population, which currently stands at just over 15,000.
Job responsibilities
Management Duties
* Ensuring the nursing/paramedic team work efficiently and effectively to provide a high-quality service to patients, which may include group consultations or specialist clinics maximizing the use of each individual nursing/paramedic team member's skills.
* Monitor and report on the effective use of physical and financial resources including but not limiting stock control, consumables, use of technology, etc.
* Lead and monitor the development and implementation of policies, standards, and guidelines across the practice nursing/paramedic team.
* Plan, allocate, and monitor workloads for nursing/paramedic staff in the team and ensure all professionals receive appropriate support and supervision.
* Ensure that workforce skillset is in line with the Practice strategic plan for delivery of services and that staff are appropriately trained within their job role and banding.
* Perform staff appraisals and one-to-ones to mentor and support the nursing/paramedic team.
* Assist nursing/paramedic staff to set their objectives and prepare a Personal Development Plan.
* Lead, organise, and participate in multi-professional meetings, chairing nursing/paramedic meetings and allocating referrals and tasks as appropriate to team members.
* Attend all departmental meetings.
* Liaise with the Practice Manager and management team to monitor staff sickness/absences and take appropriate action as per Practice policy, and ensure appropriate cover is organised.
* Liaise with the HR & Training role to ensure that members of staff have had the statutory amount of training as per their workforce development plan.
* Liaise with the Practice Manager to plan and address performance and discipline issues.
* Liaise, assist, and investigate with the management team when complaints and significant events are raised.
* Assist and participate in the selection, recruitment, and induction of new staff.
* Act as mentor for more junior staff and students, assessing competence against set standards.
* Ensure the Nursing/Paramedic Lead Partner and Practice Manager are aware of any matters arising or problems/potential problems.
Clinical Duties
* Triage and manage patients presenting with acute and chronic long-term conditions, providing expert advice to patients and referral pathways.
* Develop, implement, and embed health promotion and well-being programmes.
* Triage and manage patients presenting with a range of acute medical conditions, providing subject matter expert advice to patients and referral pathways.
* Identify, manage, and support patients at risk of developing long-term conditions, preventing adverse effects on the patient's health.
* Ensure read codes are used effectively.
* Mentor and observe the nursing/paramedic team to evidence that they are clinically competent and safe to perform the duties of their job role.
* Take an active role in infection and prevention controls.
* Work in accordance with PGDs and PSDs.
* Disseminate information about vaccine updates as well as MHRA alerts.
* Responsible for running alongside the Practice Pharmacy team, safety alerts in regard to medication and medical devices.
* Identify, assess, diagnose, and monitor patients with complex health needs across the practice population.
* Lead and develop programmes to improve health and well-being and meet the specific needs of communities, groups, and individuals.
* Lead the team in quality assurance, development, and clinical governance.
* Maintain accurate and relevant patient records, including recording of events and requests.
* Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.
* Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team, as necessary.
* Notify the GP of any significant patient issues.
Other duties
* Liaise closely with Clinical Leads at PCN practices on a regular basis.
* Participate and promote child and vulnerable adult safeguarding.
* Act as a chaperone at the patient or GP request and annotate the records thereafter.
* Participate and co-operate with any research projects.
* The above list of duties is not exhaustive and may be subject to changes as deemed necessary.
Person Specification
Qualifications
* Registered with the NMC (or equivalent).
* RGN Qualification (or equivalent).
* Full (UK) Clean Driving Licence.
* Management Qualification.
* Member of the CMI (Chartered Management Institute).
Experience
* 2 years+ Management Experience.
* Experience in change management such as improvement to the delivery of services or working with staff members in change of roles.
* 5 years+ Management Experience.
* Experience of being an infection control lead.
* Experience of working in General Practice or Primary Care.
* Experience in implementing protocol and clinical guidelines.
Qualities
* Can work collaboratively in a team.
* Ability to multitask.
* Flexible approach to demand.
* Forward Thinking.
* Logical.
* Process driven.
* Ability to positively motivate others in a team setting.
* Calm and professional disposition.
Knowledge and Skills
* Microsoft Windows Applications - Word.
* Microsoft Windows Applications - Excel.
* Microsoft Windows Applications - Outlook.
* Completed application form with no spelling mistakes/errors.
* Excellent communication skills both verbal and written.
* Excellent organisational skills.
* Ability to delegate, mentor, supervise, and develop staff.
* Ability to work to tight deadlines and deal with conflicting demands.
* Knowledge of infection control policies and procedures.
* Clinical computer systems - SystemOne (TPP).
* Basic knowledge and understanding of HR policies and procedures.
* Knowledge and understanding of budget management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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