Key Responsibilities - Tenant Relations & Agreements: Act as the main contact for tenants, handling enquiries, disputes, and managing tenancy agreements, renewals, and terminations. Inspections & Compliance: Conduct regular property inspections, ensuring compliance with tenancy agreements, health & safety regulations, and legal requirements. Rent & Financial Oversight: Monitor rent collection, address arrears, and prepare financial reports on property income and expenses. Health & Safety Compliance: Ensure properties meet legal safety standards, arranging necessary assessments and certifications. Client & Stakeholder Communication: Provide regular updates to landlords, tenants, and stakeholders, ensuring clear and transparent reporting. Legal & Regulatory Compliance: Stay informed on lettings legislation and ensure all properties comply with UK property laws and regulations. Requirements - Property Management Experience: Previous experience in property management or lettings is preferred but not essential. Candidates with a background in customer service, administration, or real estate will also be considered. Driving Licence & Own Car : A full UK driving licence and access to a car are required, as the role involves regular site visits across Ilkley and Leeds. Communication & Organisation: Strong verbal and written communication skills, with the ability to manage multiple tasks efficiently, prioritise workload, and maintain accurate records. Customer Service & Problem-Solving: A proactive and customer-focused approach, with the ability to handle tenant and landlord queries professionally, resolve issues effectively, and maintain positive relationships. Person Profile - Proactive & Detail-Oriented: A self-motivated individual with strong attention to detail, ensuring all aspects of property management are handled efficiently while delivering a high standard of service. Customer-Focused & Solution-Driven: A commitment to providing excellent service, resolving tenant and landlord concerns professionally, and maintaining positive relationships. Negotiation & Conflict Resolution: The ability to manage disputes, mediate between tenants and landlords, and negotiate fair solutions while maintaining professionalism and compliance with UK lettings laws Team Player & Independent Worker: Capable of working both independently and collaboratively, using initiative to manage workloads while contributing effectively to a team environment. Hours of Work Monday Friday: 9:00 17:30 Saturday: 9:00 16:00 every other Saturday Salary and Benefits Basic Salary: £25 £28k OTE (£30,000 - £33,000) Holiday: 20 8 Bank Holidays. Every other Saturday working, with a day off in lieu. Opportunities for career growth and development. Why Work with Our Client? Join a forward-thinking property management company dedicated to excellence in residential lettings across Ilkley and Leeds. Since our founding in 2019, we've built a reputation for transparency, efficiency, and exceptional client service. Our team thrives on innovation, ensuring seamless property management for landlords and tenants alike. If you're a proactive professional who values integrity, customer satisfaction, and career growth, this is the perfect opportunity to be part of a dynamic and supportive team. ADZN1_UKTJ