Our values and behaviours
Delivering the exceptional, every day
* Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
* Our promise to our people: a place to work where you can thrive and be your best every day.
* Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
* Our culture – our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities
* Reporting to the Category Manager / Business Partner.
* Support category strategy development, execution and sourcing activity within agreed categories of supply
* Gather spend, volume and service needs data in preparation for eRFx/eAuctions.
* Maintain regular contact with key stakeholders and Procurement Business Partners promote category strategy, understand business needs, and drive compliance.
* Maintain KPI and Metrics to measure the performance of the annual savings and supplier performance within the categoty
* This role will have no direct reports but will require the holder to work in teams and take the lead at times on appropriate subject matter items.
* Track market data and industry analytics to help provide the team with future trends and aid risk management strategies.
* Collect, collate and analyse supplier performance data to support the Supplier Management Framework process (MFA)
Main duties
Tasks:
* Manage the project pipeline and reporting / forecasting within Provalido savings tracker
* Monitor the Contract renewal pipeline and support the Category Manager in creation, extension or cessation of Master Framework Agreements.
* Support the implementation of new Coupa P2P process and track both performance metrics and exception reporting.
* Prepare and execute eRFx/eAuctions, evaluating, selecting, negotiating and contracting with suppliers.
* Maintain
* Support Accounts Payable with payable issues when escalated to the central procurement team. Facilitate remdial discussions with between AP, Business Unit Operations and Key Suppliers.
* Update and maintain SMF Scorecards and track Supplier Corrective Actions.
* Support Risk Management by tracking supplier performance, financial stability and compliance to Alcumus
* Proactively identify and deliver cost savings, cost reductions and volume-based discount opportunities in accordance with group supply chain and procurement targets
* Support ethical and sustainable sourcing initiatives, modern slavery VCSE and ESG requirements. Manage and maintain feedback on progress from the supply base
* Manage and report on category and sourcing KPIS
* Ensure performance and practices are performed in line with all Supply Chain Policies, Procedures and Systems
* Work in partnership with the wider Procurement department members
Outcomes:
* Best value for money on category spend, achieving annualised and in-year benefits, savings targets, and continuous improvement opportunities
* Demonstrable application of a full category management approach delivering quantifiable value to the bottom line
* Interface with internal stakeholders to understand & influence business needs and demand. Seen to be working in partnership with stakeholders to ensure an optimal supply chain performance
* Robust management of key supplier relationships within category with a culture of continuous improvement
* Demonstrates that Mitie is a customer of choice who works in partnership with key suppliers to unlock new joint value and improve performance
Person Specification
* Educated to degree level or equivalent professional experience/qualifications
* Relevant experience of working with the category of supply
* Excellent interpersonal, written, and verbal communications skills
* Commercial procurement experience
* Experience in a fast-paced complex environment, with a diverse range of stakeholders and customers
* Experience in working in a multi-site environment
* Demonstrable category management and negotiating skills
* Competance with Microsoft Office tools and P2P systems.
Desirable
* MCIPS qualified
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