Be expected to be the first point of contact for visitors to the Estates Department and will beresponsible for ensuring that all visitors sign in, putting them in touch with the appropriate staffcontact and issuing keys and security passes as required. Respond to all general telephone inquiries, received via the companys website inquiry linenumber and provide telephone support, signposting, practical advice, and guidance as appropriate.Ensure that relevant and appropriate documentation is kept up to date. Always provide client-focused business support