Job summary We are looking for the best talent join our team. If you believe that you can meet the brief and would live our values, we would be pleased to hear from you. We are seeking an experienced and innovative leader with strong clinical leadership skills to join our welcoming and forward-thinking team at Teesside Hospice. Main duties of the job The main focus of this post will be the day-to-day management of our Lymphoedema service. The ideal candidate will be driven, passionate and committed to providing an exemplary service which places our patients at the centre of everything we do. You should be compassionate, responsive and dedicated continuous quality improvement to meet the needs of our patients and staff. This is a unique opportunity to make a difference in the lives of patients and their families, working within a supportive, patient-centred environment. The purpose of the role is to lead a nurse led a service providing specialist advice and treatment regarding lymphoedema treatment and management. We provide skilled specialist care and expertise in Lymphoedema management for all patients managed by the service across Tees Valley and North Yorkshire. If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team About us Were changing lives across Teesside by supporting people and families whove been affected by a terminal illness. We support around 3,000 people in Tees Valley, primarily in Middlesbrough and Redcar & Cleveland. We help them make the most of every day, ensuring they receive the best possible care by creating experiences and memories that last a lifetime. Everybody gets treated as an individual, whether its physical, mental or emotional support they need from us. We support people to stay as independent as possible for as long as possible. Were bringing people together. From patients, family and friends to our clinical team, counsellors, staff, volunteers and our fundraisers. We make sure that everyone gets to live well until the very end. We really care. We were founded by local people and will always be here for local people. We understand their lives, the community and culture so are incredibly well placed to offer highly personalised levels of care. It costs us around £17,000 each day to run all our services, which include: a 10-bed Inpatient Unit, Wellbeing Centre, Outreach, Bereavement services for Adults and Children and a lymphoedema Clinic. Date posted 20 February 2025 Pay scheme Other Salary £40,250 to £43,750 a year Contract Permanent Working pattern Part-time Reference number B0156-25-0003 Job locations Teesside Hospice 1 Northgate Road Middlesbrough Cleveland TS5 5NW Job description Job responsibilities Job Description Job Title Grade/Salary Clinical Team Lead (Lymphoedema) £40,250- £43,750 Accountable to Responsible for Director of Nursing & Quality Lymphoedema Team Job Purpose and Role To provide effective leadership, inspiring, and developing a clinical team and support staff. To provide clinical expertise to the department team, acting as a role model in the delivery of specialist care within Teesside Hospice. Foster a culture of excellence. Plan the delivery of care within the department, overseeing the allocation and deployment of staff to ensure the department can meet the needs of the service. Ensuring the highest standards of clinical practice, safety, and patient experience. Collaborating with senior management and other departments to plan, implement, and evaluate services in line with Hospice objectives. Managing resources effectively, including staffing, budgets, and equipment, to ensure efficient service delivery. Driving continuous improvement initiatives and leading on quality improvement projects. The post holder is required to support and maintain an effective working environment through staff support and development adhering to the NMC Code of Professional Conduct (2018) Main Duties and key result areas Responsibilities / Accountabilities Provide high quality nursing care to patients attending the Lymphoedema Service. Successfully complete locally approved orientation and clinical competencies. Lead a clinical environment that is patient and public focused. Communicates sensitive information to patients and families in relation to their presenting condition, requiring persuasive and reassurance skills including those that have communication barriers. Liaise and communicate with members of the multidisciplinary team in the planning and delivery of patient care. Ensure the promotion and maintenance of health and prevention of illness. Work collaboratively with the hospice and community teams to maximise flow of patients through the service. Lead the setting of standards of care for the service. Monitor the work of the team, evaluating the effectiveness of care/treatment, and facilitate and coordinate the program for clinical audit. Maintain accurate records and documentation in line with NMC standards. Utilise customer care skills when caring for patients and relatives. Maintain and protect confidential information relating to patients at all times. Ensure advanced skills are maintained and updated. Ensure effective roster management. Operational Delivery To monitor and manage the waiting lists, utilising the team resources effectively, covering other roles within the team where required. Assess, report, and manage clinical and non-clinical risks, in line with the Risk Management Policy. Be competent in the use of Microsoft Office systems. Organise own and the teams clinical workload in accordance with service needs and requirements. To participate in and monitor business activity and other reports in line with Hospice and commissioners requirements. To ensure that all duties are performed in keeping with practice guidelines, national standards and legislation. Patient/ Customer Care To establish and maintain effective relationships with patients, carers and the multi-disciplinary team to facilitate patient choice and independence. To support self-care and health promotion as much as possible, including hospital admission avoidance where appropriate. Provide information and advice at all stages of the patient pathway, communicating complex condition related information to patients/carers and relatives within scope of professional practice. Actively contribute to interdisciplinary meetings, supervisory sessions, and case conferences to ensure seamless services for patients. Maintain accurate, relevant, and timely electronic care records and written communication. To develop and implement patient information leaflets alongside other team members. To deal with highly complex, sensitive, and contentious information Liaise with other members of the professional multi-disciplinary and social care teams as needed to support the management of the patients needs as necessary. Communicate sensitive and complex information concerning patients medical condition, requires persuasive, reassurance skills. Act as an advocate for patients and their significant others following Safeguarding principles. Strategic Management To have an awareness of and engagement with the strategic aims of Teesside Hospice, whilst demonstrating the ability to innovate and continuously improve the delivery of patient care and outcomes. To support the Director of Nursing & Quality with strategic and service development, vision and direction for the tissue viability services within the Integrated Care System. To review national information, guidance and best practice and recommend how this can be implemented locally. Contribute to the gathering of required and appropriate information for the Hospice and external agencies e.g., commissioners and CQC as well as report writing and providing evidence around service delivery. Identify the health needs of patients within Tees Valley and North Yorkshire populations and develop strategies for prevention, treatment, self-care and maintenance of long-term care and management. To utilise the Hospice information systems to supply statistical evidence required for resource management and clinical audit of the service. Service Development & Improvement To participate in research, clinical audit, and standard setting within the service and to monitor and review practice regularly. Actively identify areas for service development and lead in the planning and delivery of these within the lymphoedema and wider health care team. Attend clinical and management supervision and use reflection skills to demonstrate improvement in own clinical practice. Positively participate in and promote clinical governance, thus ensuring the highest quality of practice is maintained, within the service. Demonstrate the use of evidence-based practice and participation in clinical audit. Contribute to the development of clinical and management policies and procedure and to monitor and regularly review these within the service. To embrace digital and virtual/remote care supporting systems and integrate this into caseload management strategy. Management & Leadership Line Management of the team To manage own time and resources effectively and delegate as appropriate. To ensure that own clinical practice and that of line-managed staff meets the required professional standards of clinical practice. To participate within the context of the wider health care team and promote a positive working environment. To lead and organise nurse-led clinics having regard to the workload of, and pressure on, staff taking appropriate action as necessary. To work within the frameworks and system that is in place for the appraisal, supervision, training, and development of the team. Share responsibility for ensuring that team members perform effectively, efficiently, and safely taking appropriate action as necessary and reporting any issues to the Director of Nursing & Quality. To plan and deliver training to health professionals within contract delivery areas as required. Support the development of skills within the team and mentor more junior staff. To deputise for the Director of Nursing & Quality as required. Communication & Relationship Building Demonstrate discretion, dignity and respect when communicating with patients, colleagues, and other agencies. Use tact and diplomacy to communicate complex and sensitive information when motivational negotiating empathetic and reassurance skills are needed. Use appropriate, patient centred methods of communication including oral, written, electronic or other verbal or non-verbal methods. Attend and contribute to meetings relevant to the speciality and communicate with other health care professionals on matters relating to the care of patients. Liaise with acute and community trust staff, GPs and Practice Nurses regarding the management of patients. To effectively manage any service complaints that may arise in a timely manner. Finance and Resource Management Manage resources efficiently and ensure that they are kept within budget. To bring to the attention of the Director of Nursing & Quality any aspect of patient care that may have resource implications. To maintain the upkeep of equipment used within the department to ensure its safe, effective, and accurate use with patients. Shared responsibility for service budget management, both clinical and non-clinical Shared responsibility for authorising and monitoring orders using Hospice financial systems and processes. Authorise staffing rotas, leave, and extra shifts within budget limit. Job description Job responsibilities Job Description Job Title Grade/Salary Clinical Team Lead (Lymphoedema) £40,250- £43,750 Accountable to Responsible for Director of Nursing & Quality Lymphoedema Team Job Purpose and Role To provide effective leadership, inspiring, and developing a clinical team and support staff. To provide clinical expertise to the department team, acting as a role model in the delivery of specialist care within Teesside Hospice. Foster a culture of excellence. Plan the delivery of care within the department, overseeing the allocation and deployment of staff to ensure the department can meet the needs of the service. Ensuring the highest standards of clinical practice, safety, and patient experience. Collaborating with senior management and other departments to plan, implement, and evaluate services in line with Hospice objectives. Managing resources effectively, including staffing, budgets, and equipment, to ensure efficient service delivery. Driving continuous improvement initiatives and leading on quality improvement projects. The post holder is required to support and maintain an effective working environment through staff support and development adhering to the NMC Code of Professional Conduct (2018) Main Duties and key result areas Responsibilities / Accountabilities Provide high quality nursing care to patients attending the Lymphoedema Service. Successfully complete locally approved orientation and clinical competencies. Lead a clinical environment that is patient and public focused. Communicates sensitive information to patients and families in relation to their presenting condition, requiring persuasive and reassurance skills including those that have communication barriers. Liaise and communicate with members of the multidisciplinary team in the planning and delivery of patient care. Ensure the promotion and maintenance of health and prevention of illness. Work collaboratively with the hospice and community teams to maximise flow of patients through the service. Lead the setting of standards of care for the service. Monitor the work of the team, evaluating the effectiveness of care/treatment, and facilitate and coordinate the program for clinical audit. Maintain accurate records and documentation in line with NMC standards. Utilise customer care skills when caring for patients and relatives. Maintain and protect confidential information relating to patients at all times. Ensure advanced skills are maintained and updated. Ensure effective roster management. Operational Delivery To monitor and manage the waiting lists, utilising the team resources effectively, covering other roles within the team where required. Assess, report, and manage clinical and non-clinical risks, in line with the Risk Management Policy. Be competent in the use of Microsoft Office systems. Organise own and the teams clinical workload in accordance with service needs and requirements. To participate in and monitor business activity and other reports in line with Hospice and commissioners requirements. To ensure that all duties are performed in keeping with practice guidelines, national standards and legislation. Patient/ Customer Care To establish and maintain effective relationships with patients, carers and the multi-disciplinary team to facilitate patient choice and independence. To support self-care and health promotion as much as possible, including hospital admission avoidance where appropriate. Provide information and advice at all stages of the patient pathway, communicating complex condition related information to patients/carers and relatives within scope of professional practice. Actively contribute to interdisciplinary meetings, supervisory sessions, and case conferences to ensure seamless services for patients. Maintain accurate, relevant, and timely electronic care records and written communication. To develop and implement patient information leaflets alongside other team members. To deal with highly complex, sensitive, and contentious information Liaise with other members of the professional multi-disciplinary and social care teams as needed to support the management of the patients needs as necessary. Communicate sensitive and complex information concerning patients medical condition, requires persuasive, reassurance skills. Act as an advocate for patients and their significant others following Safeguarding principles. Strategic Management To have an awareness of and engagement with the strategic aims of Teesside Hospice, whilst demonstrating the ability to innovate and continuously improve the delivery of patient care and outcomes. To support the Director of Nursing & Quality with strategic and service development, vision and direction for the tissue viability services within the Integrated Care System. To review national information, guidance and best practice and recommend how this can be implemented locally. Contribute to the gathering of required and appropriate information for the Hospice and external agencies e.g., commissioners and CQC as well as report writing and providing evidence around service delivery. Identify the health needs of patients within Tees Valley and North Yorkshire populations and develop strategies for prevention, treatment, self-care and maintenance of long-term care and management. To utilise the Hospice information systems to supply statistical evidence required for resource management and clinical audit of the service. Service Development & Improvement To participate in research, clinical audit, and standard setting within the service and to monitor and review practice regularly. Actively identify areas for service development and lead in the planning and delivery of these within the lymphoedema and wider health care team. Attend clinical and management supervision and use reflection skills to demonstrate improvement in own clinical practice. Positively participate in and promote clinical governance, thus ensuring the highest quality of practice is maintained, within the service. Demonstrate the use of evidence-based practice and participation in clinical audit. Contribute to the development of clinical and management policies and procedure and to monitor and regularly review these within the service. To embrace digital and virtual/remote care supporting systems and integrate this into caseload management strategy. Management & Leadership Line Management of the team To manage own time and resources effectively and delegate as appropriate. To ensure that own clinical practice and that of line-managed staff meets the required professional standards of clinical practice. To participate within the context of the wider health care team and promote a positive working environment. To lead and organise nurse-led clinics having regard to the workload of, and pressure on, staff taking appropriate action as necessary. To work within the frameworks and system that is in place for the appraisal, supervision, training, and development of the team. Share responsibility for ensuring that team members perform effectively, efficiently, and safely taking appropriate action as necessary and reporting any issues to the Director of Nursing & Quality. To plan and deliver training to health professionals within contract delivery areas as required. Support the development of skills within the team and mentor more junior staff. To deputise for the Director of Nursing & Quality as required. Communication & Relationship Building Demonstrate discretion, dignity and respect when communicating with patients, colleagues, and other agencies. Use tact and diplomacy to communicate complex and sensitive information when motivational negotiating empathetic and reassurance skills are needed. Use appropriate, patient centred methods of communication including oral, written, electronic or other verbal or non-verbal methods. Attend and contribute to meetings relevant to the speciality and communicate with other health care professionals on matters relating to the care of patients. Liaise with acute and community trust staff, GPs and Practice Nurses regarding the management of patients. To effectively manage any service complaints that may arise in a timely manner. Finance and Resource Management Manage resources efficiently and ensure that they are kept within budget. To bring to the attention of the Director of Nursing & Quality any aspect of patient care that may have resource implications. To maintain the upkeep of equipment used within the department to ensure its safe, effective, and accurate use with patients. Shared responsibility for service budget management, both clinical and non-clinical Shared responsibility for authorising and monitoring orders using Hospice financial systems and processes. Authorise staffing rotas, leave, and extra shifts within budget limit. Person Specification Other Essential Willingness to uphold the Hospices values Eligible to live and work in the UK Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010 Experience Essential Knowledge and understanding of clinical governance and the implications to their own service area. Evidence of experience in teaching and mentoring within your role Demonstrate experience at a senior level. Relevant post graduate level qualification in lymphoedema or an equivalent level experience in another clinical speciality. Proven leadership and management skills leading diverse teams. Experience of using advanced communication skills Desirable An understanding of, or experience in managing long term conditions Experience of leading change and innovation Involvement clinical audit and research Knowledge of and experience in HR processes. Be able to demonstrate a high personal commitment to the development of improving patient care, e.g. participation in research, audit and education. Qualifications Essential Registered adult nurse or allied health care professional. Educated to Degree level Evidence of significant of continuing professional development Willingness to undertake further academic or practical study at a higher level for e.g. masters degree Teaching qualification Desirable Current certificate of Complex Decongestion Therapy (Foldi, Vodder, Casley-Smith, Leduc or FLG-MLD) Qualification in lymphoedema management Extended non-medical prescribing qualification or willing to undertake Skills & Abilities Essential Ability to deal with highly sensitive and complex information where agreement and co - operation is required with patients, carers, colleagues and other professionals Ability to appraise complex situations and facts and take appropriate action. Ability to use own initiative and take responsibility. Computer literate Good organisational and time management skills Motivate self and others Ability to manage resources within a budget. Person Specification Other Essential Willingness to uphold the Hospices values Eligible to live and work in the UK Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010 Experience Essential Knowledge and understanding of clinical governance and the implications to their own service area. Evidence of experience in teaching and mentoring within your role Demonstrate experience at a senior level. Relevant post graduate level qualification in lymphoedema or an equivalent level experience in another clinical speciality. Proven leadership and management skills leading diverse teams. Experience of using advanced communication skills Desirable An understanding of, or experience in managing long term conditions Experience of leading change and innovation Involvement clinical audit and research Knowledge of and experience in HR processes. Be able to demonstrate a high personal commitment to the development of improving patient care, e.g. participation in research, audit and education. Qualifications Essential Registered adult nurse or allied health care professional. Educated to Degree level Evidence of significant of continuing professional development Willingness to undertake further academic or practical study at a higher level for e.g. masters degree Teaching qualification Desirable Current certificate of Complex Decongestion Therapy (Foldi, Vodder, Casley-Smith, Leduc or FLG-MLD) Qualification in lymphoedema management Extended non-medical prescribing qualification or willing to undertake Skills & Abilities Essential Ability to deal with highly sensitive and complex information where agreement and co - operation is required with patients, carers, colleagues and other professionals Ability to appraise complex situations and facts and take appropriate action. Ability to use own initiative and take responsibility. Computer literate Good organisational and time management skills Motivate self and others Ability to manage resources within a budget. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Teesside Hospice Address Teesside Hospice 1 Northgate Road Middlesbrough Cleveland TS5 5NW Employer's website https://www.teessidehospice.org (Opens in a new tab)