Business Support Officer (HR and Administration)
Main purpose of job
To be responsible to the relevant HR Officer/ Business Coordinator (HR/Administration) for assisting with the provision of all human resource matters across the department to ensure the business needs of the department are met in an efficient and cost-effective manner
To supervise, train and develop assigned human resources staff to ensure the business needs of the department are met.
To assist the relevant HR Officer/ Business Coordinator (HR/Administration) with the provision of advice and guidance to senior managers, line managers and other staff on a departmental wide basis, on human resources matters, in liaison with Corporate HR as appropriate.
To represent the HR Officer/ Business Coordinator (HR/Administration) within the post holders area of responsibility as required.
Summary of responsibilities and personal duties
To supervise and be responsible for programming the workload and priorities of any assigned support staff in liaison with the HR Officer/ Business Coordinator (HR/Administration) to ensure the business needs of the department are met in an efficient and cost-effective manner.
To ensure the accurate and timely production of service performance and compliance information relating to human resources matters required for reports and official returns.
To assist the HR Officer/ Business Coordinator (HR/Administration) to ensure that human resource and employee relations issues for the department are effectively managed and applied in accordance with council policies and procedures and to ensure that the relevant timescales and legislative requirements are met e.g. disciplinary, grievance, capability, attendance and other relevant procedures.
To undertake investigations in relation to specific personnel matters.
To assist with the development and management of all procedures, record keeping and reporting activities with regard to human resources matters.
To assist the HR Officer/ Business Coordinator (HR/Administration) in the review of individual sickness absence cases and maintain all medical and Occupational Health correspondence and produce Occupational Health referrals for the service in consultation with the HR Officer/ Business Coordinator (HR/Administration) and appropriate manager. To liaise with the council’s occupational health provider on progress of individual cases as required.
To prepare absence management reports for presentation at case review panels.
Full Job description available
Essential criteria
Qualifications and experience
Applicants must, as at the closing date:
* have a third level qualification in a relevant subject such as Business Studies, Human Resources or equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, at least one year ’relevant experience in each of the following three areas;
or
* be able to demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the following three areas:
1. providing advice and guidance on HR policies and processes to operational management, and assisting in the management of staffing, payroll, work-life balance, learning and development, Freedom of Information and subject access requests;
2. working effectively with Trade Unions on a range of HR matters; and
3. direct participation in attendance management policy, disciplinary and grievance procedures and in managing employee resourcing / staffing issues.
Short-listing criteria
In addition to the above qualifications and, or experience, Belfast City Council reserves the right to further short-list only those applicants who, as at the closing date for receipt of application forms, either:
* have a third level qualification in a relevant subject such as Business Studies, Human Resources or equivalent qualification and are able to demonstrate, by providing personal and specific examples on the application form, at least two years relevant experience in all three areas (a) - (c) or
are able to demonstrate, by providing personal and specific examples on the application form, at least three years relevant experience in all three areas (a) -(c).
Location: Belfast City Centre
Target Start Date : 2 December 2024
Temporary Contract : Approx. 3 months may be extended
Closing date for CVS: 28 November 2024
Hourly Rate of pay £19.35 per hour plus accrued holiday pay
Hours of work: 37 per week
To Apply: If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact our office to speak to one of our consultants.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.