About The Role
HomeServe is recruiting for a HR Systems Specialist to join the People Team in Walsall on a 12-month fixed-term basis. The ideal candidate will have experience working with systems and a keen interest in understanding system functionalities. Basic knowledge of audit configuration and process adherence is also expected.
We operate in a hybrid manner, primarily remote, with a requirement to travel to our Walsall office at least twice a week. Candidates should be located within a convenient commute to Walsall.
The Systems team within the People Team manages the maintenance and configuration of ResourceLink, MyView, and Payroll systems, along with implementing HR system projects.
The role involves managing the daily operations, configuration, and maintenance of the HRIS. You will act as a technical expert, ensuring system efficiency, data integrity, and collaboration with various teams and vendors to foster continuous improvement.
You will work with the Systems Manager to ensure the system is fit for purpose, supported by SOX controls and governance. Responsibilities include delivering MyView self-service, designing and providing training, and identifying automation opportunities for ongoing enhancement.
Responsibilities
1. Deliver system configuration and maintenance of the HRIS, including security, updates, and change requests.
2. Manage application configuration changes, including regression and UAT testing, in line with change control processes.
3. Support SOX controls and audit requirements, liaising with external auditors and documenting SOPs.
4. Ensure HRIS compliance with data protection regulations like GDPR and company policies.
5. Maintain data security measures such as user roles, access controls, and backups.
6. Proactively identify and support system upgrades, resolving issues and escalating risks as needed.
7. Create hierarchies and set up new posts in ResourceLink, ensuring compliance and audit readiness.
8. Audit data for accuracy, providing training to maintain high data quality.
9. Coordinate with internal stakeholders to ensure seamless system integration and communication.
10. Improve processes supporting HR activities, including holiday applications and part-time entitlements, and develop training materials.
11. Work closely with Payroll to implement critical changes ahead of deadlines, minimizing manual interventions.
12. Respond to system queries promptly and professionally, managing inboxes and query submissions.
13. Produce and maintain process maps, manuals, and guidance notes, supporting managers in HRIS use.
Candidate Requirements
Essential:
* Experience with systems and processes, preferably within HR.
* Ability to interpret business requirements into actionable tasks.
* Skills in data manipulation and reporting (SQL, PowerBI, Excel).
* Understanding of HR processes such as payroll, benefits, and shared services.
* Experience with project implementation.
* Ability to collaborate across teams and support continuous improvement.
* Strong analytical and problem-solving skills.
* Attention to detail and data accuracy.
* Knowledge of data protection laws.
Desirable:
* Experience with SOX controls.
* Experience with Zellis systems.
* Experience integrating HR systems with payroll and finance applications.
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