Job Summary
RISE delivers expert, specialist, independent and domestic violence/abuse and other violence services to women and children through a range of delivery mechanisms including specialist risk and needs assessments, individually tailored support packages, group work and accommodation.
Purpose of the role:
To support the Accommodation based IPA team to provide a high-quality frontline service to victims of domestic and sexual abuse and wider VAWDASV issues.
Post open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.
This role is subject to an enhanced DBS check. We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment.
Main Duties:
* Provide 24/7 cover within the organisations Intake & Assessment property on a rota basis.
* Clean & prepare rooms in readiness for access across all accommodation sites.
* Welcome new clients into the organisation’s accommodation-based support facilities.
* Complete a comprehensive induction with all new residents.
* Ensure all housing benefit forms are completed within a timely manner.
* Complete daily & weekly health & safety checks.
* Monitor, record and follow up on any health & safety concerns which arise.
* Support the IPA with a caseload of diverse risk and need to ensure all women and children, whenever possible, are supported through their journey by the same worker.
* Advocate for all service users with agencies who can help to address the domestic abuse by:
* Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
General Responsibilities:
* Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
* Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
* Comply with GDPR/data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
* Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
* Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
* Remain up-to-date and compliant with all organisational procedures, policies and professional codes of conduct and uphold standards of best practice.
Requirements:
* Have a good understanding of domestic violence/abuse including the impact of domestic violence/abuse on victims and their children.
* Understand the principles of risk assessment, safety planning and risk management for victims of domestic violence/abuse and their children.
* Understand and be committed to equal opportunities and diversity issues in policy and practice.
* Experience of working with vulnerable people, including families and/or children.
* Have computer literacy skills and have some experience of working with databases.
* Act with integrity and respect when working with all clients, agencies, and individuals.
* Be a driver and have access to a car.
If you are a proactive individual looking to contribute to a dynamic team, we encourage you to apply for the Support Associate position.
Though we welcome applications via Indeed, it is preferred that applicants submit a full CV & cover letter via the jobs page on our website:
Jobs - Cardiff Women's Aid (cardiffwomensaid.org.uk)
Job Types: Full-time, Permanent
Pay: £24,960.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick pay
Schedule:
* 12 hour shift
* Day shift
* Night shift
* Weekend availability
Work Location: In person
Application deadline: 28/11/2024
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