Job summary Hourly Rate: £11.80 28.5 hours a week Managing patient database EMIS, Greeting and dealing with patients. Booking appointments. Completing patient tasks allocated to you. Please see attached job description for further information. Working with an established team of receptionists with experience from 3 - 10 years service. Hours: Wednesday 8am - 6.30pm -1 hour lunch break Thursday 8am - 6.30pm - 1 hour lunch break Friday 8am - 6.30pm - 1 hour lunch break Main duties of the job Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming and outgoing mail Taking messages and passing on information Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and provider Ordering, re-ordering and monitoring of stationery and other supplies About us We are a team of 7 GP Partners, 3 Salaried Doctors, Nurse Practitioner, Pharmacist, Practice Nurses and Admin support We have an excellent relationship with our patients and are a very friendly, supportive, caring team. Date posted 14 January 2025 Pay scheme Other Salary £11.80 an hour Hourly Rate: £11.80 28.5 hours a week Contract Permanent Working pattern Part-time, Flexible working Reference number M0044-25-0008 Job locations Old School Surgery School Street Pontyclun Mid Glamorgan CF72 9AA Job description Job responsibilities Please see attached Job Description. Training will be provided in-house and externally You will be based at Old School Surgery, Pontyclun, CF72 9AA Job description Job responsibilities Please see attached Job Description. Training will be provided in-house and externally You will be based at Old School Surgery, Pontyclun, CF72 9AA Person Specification Qualifications Essential GCSE English and Maths - see person specification Desirable NVQ in Customer Care Experience Essential Previous experience in providing Customer service/patient care. IT experience - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment Qualifications Essential GCSE English and Maths - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment Person Specification Qualifications Essential GCSE English and Maths - see person specification Desirable NVQ in Customer Care Experience Essential Previous experience in providing Customer service/patient care. IT experience - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment Qualifications Essential GCSE English and Maths - see person specification Desirable Experience of working in GP Surgery Experience of working in a fast paced environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name GP Practice in Wales Address Old School Surgery School Street Pontyclun Mid Glamorgan CF72 9AA Employer's website https://gpwales.co.uk (Opens in a new tab)