Part-time Customer Service Administrator
Brighton, East Sussex
Reference: 222921686
We are supporting a company based in central Brighton in recruiting for a Part-time Customer Service Administrator. The FTE salary is £24,500, which will be £14,700 pro-rata. You will work 22.5 hours over 3 days per week. The days will change fortnightly: week 1 will be Wednesday, Thursday, and Saturday, and week 2 will be Wednesday, Thursday, and Friday. The company is based in central Brighton on major bus routes and close to the train station; however, there is no parking included.
Duties will include:
1. Answering and responding to customer calls, web chats, and emails
2. Registering and assisting with customer complaints
3. Promoting relevant products and services
4. Identifying customer needs and expectations
To be successful, you must have previous customer service experience, ideally with both verbal and written communication. If you enjoy communicating and resolving queries while having a confident ability to handle complaints and issues when required, this role may be for you.
This will be a fully office-based position; however, there may be potential to have 1 work-from-home day a week, which can be discussed further. This is a part-time position with set days as described above, so please only apply if you are able to work this 2-week pattern on rotation.
Part-time positions are extremely sought-after, and we expect this position to be snapped up quickly, so be prompt if you are interested and possess the relevant skills required!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed, or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE: You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
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