**Job Summary**
IS Analyst for Telecoms & Networks required to deliver effective, secure and efficient systems in Telecoms and Networks to improve customer happiness and cash profit.
**Job Description**
At Booker, we offer a fantastic package of benefits, including a colleague card with 10% off purchases, a Tesco colleague discount card, and exclusive access to discounted RAC breakdown cover rates.
**Key Responsibilities**
* Deliver effective, secure and efficient systems in Telecoms and Networks
* Help deliver the corporate telephone system to Stores, Distribution Centres and Offices in various locations throughout the UK
* Provide network support for systems and users based in Equity House, Bookers Support Centre office
* Work outside of normal business hours as required
* Participate in an out of hours customer concern process
**Requirements**
* Desire to learn and drive progress
* Quality in building positive relationships with business partners
* Good technical trouble shooting and analytical skills
* Ability to prioritise activities and coordinate own work schedule
* Good written and verbal communication skills
* Ability to adapt quickly to change
* Valid Full UK Driving Licence
**Desirable Skills**
* Good understanding of VOIP telephone systems
* Knowledge of network connectivity methods
* Knowledge of wholesale industry business processes
* Technical project management skills
* Service leadership skills
* Consistent delivery of results
* Ability to solve, test, repair and service technical equipment