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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
An exciting and rare opportunity has arisen for a job share as an Operational Services Manager within Knowsley Community Nursing Services in Merseycare.
The post holder will be job sharing with the existing experienced operational services manager to cover a full working week, Mon - Fri.
As a key member of the Senior Management Team, the post holder will be expected to contribute to the overall success of operational services delivery in their area which meets the trust's objectives and targets.
The successful candidate will have professional registration and will provide leadership and support to the Community Care Divisional Senior Management Team in the delivery of an effective and efficient operational services structure meeting the trust's strategic objectives.
The post holder will be responsible for the management of an allocation of community nursing services, ensuring effective utilisation and distribution of resources across all areas.
Key to this role will be the delegated responsibility for budgetary management, quality and performance management and provide advice and feedback to the Senior Management Team on service specific issues.
This is an ideal post for either an experienced manager or for someone looking to develop their leadership and management skills.
Main duties of the job
1. Support the Clinical Services Manager in the effective management and deployment of operational services across the community division.
2. Ensure that a consistent approach to the delivery of high-quality effective services is taken which is underpinned by standardised processes and protocols.
3. Provide leadership and support to the Community Divisional Senior Management Team in the delivery of an effective and efficient operational services structure.
4. Manage the operational teams ensuring effective utilisation and distribution of resources across all areas.
5. Be responsible for budgetary management, quality and performance management.
6. Ensure compliance with statutory requirements in terms of data quality, national and local Key Performance Indicators.
7. Lead on workforce development for operational services.
8. Manage HR processes for staff within direct reports as required.
9. Ensure effective communication pathways between staff, senior managers, and other relevant stakeholders.
10. Represent the Community Division at internal and external meetings as appropriate.
Person specification
Qualifications and Training
Essential criteria
* Appropriate professional qualification at degree level or equivalent experience as Registered Nurse/AHP/Social Worker where appropriate.
* Master's degree or evidence of working towards.
Desirable criteria
* PRINCE 2 qualification.
* Leadership or management qualification.
Experience Knowledge and Skills
Essential criteria
* Minimum of 3 years senior management experience in a large complex organisation.
* Experience of leadership and management of complex change management programmes.
* Good understanding of workforce development.
* Experience of successfully engaging multidisciplinary teams.
Desirable criteria
* Experience in a caregiving setting.
Skills
Essential criteria
* Ability to analyse and implement financial reports and data.
* Analytical and problem-solving skills.
* Proven skills in effectively chairing meetings.
* Leadership skills.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification.
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