Salary: Competitive, plus car, plus allowances and excellent benefits Location: Midlands / South – home-based role, travel to customer site required Closing Date: 20th September 2024 We have an opportunity for an experienced individual with a passion for managing escape of water risks to join our diverse, passionate and thought leading team. This is a fantastically diverse and rewarding role which will involve supporting customers to mitigate escape of water damage losses within property portfolios across a range of public sector and commercial clients. We would be particularly interested to hear from individuals with either a Construction or Plumbing industry background, who have direct experience managing escape of water risks on behalf of commercial or public sector clients or have experience in water and wastewater management. The role is home based and candidates will need to travel to customer sites across the UK. A fully expensed company car will be provided. Whilst no two weeks will be the same, we estimate you being ‘on the road’ 1 to 2 days a week on average. Working with Zurich Resilience Solutions as part of the wider Zurich Insurance group will allow you to further develop your career in a diverse and inclusive environment presenting a wide range of development opportunities both locally and globally. Zurich Resilience Solutions is pivotal to supporting our customers and internal stakeholders with market leading risk management solutions and we are looking for candidates who have an ambitious nature, act responsively in a team environment and demonstrate an appetite for excellence. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. What will you be doing? Undertaking risk assessments, customer workshops and loss analysis reviews focussing on escape of water challenges and identifying potential solutions to reduce the risk of future losses Consulting with new and existing stakeholders to identify opportunities to deliver additional services Contributing to thought leadership and technical insight delivered to customers, business partners and colleagues through events, communications and other publications What are we looking for? An understanding of the different types of plumbing systems as well as design, installation and maintenance approaches to minimise escape of water issues Experience of managing escape of water losses and applying solutions A consultative approach with the ability to recognising opportunities to solve customer problems and identify solutions Excellent customer engagement skills; experienced at influencing and negotiation A full UK driving licence As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Who we are: With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us