Ready for your next career move as a Technical Support Advisor?
Do you thrive on delivering top-notch customer service… whether that’s face-to-face or over the phone?
Got a knack for solving techy problems and love the satisfaction of cracking a tricky issue?
If that sounds like you, then this Technical Support Advisor role might just be your perfect match!
You'll be joining a supportive, close-knit team that values collaboration, encouragement, and helping each other succeed.
Want to know more? Keep reading…
As a Technical Support Advisor, your responsibilities will include:
* Supporting customers over the phone and in person at the workshop
* Inspecting and diagnosing problems with products and carrying out repairs
* Ensuring all processes are followed, including using internal systems
* Ensuring customer records are up to date
* Liaising with and communicating with other departments
We are looking for a Technical Support Advisor who has the following skills and experience:
* Ideally 1-2 years of experience in a technical support role
* A naturally high level of technical competency and comprehension
* Excellent interpersonal skills, telephone manner, and communication skills
* Patient, friendly and enjoy talking to people
* A positive and proactive personality, with good problem-solving skills
In return, the successful Technical Support Advisor will receive a salary of £...