Service Manager
Up to £40,785.98 per year
Birmingham
Permanent, Full Time
Our client is on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, they prioritise tenant safety, sustainability, and smart property investment.
In their Service Manager role, you’ll be leading our Birmingham Floating Support service, ensuring colleagues are delivering the highest standard of support to their customers. Birmingham Floating Support service works with customers aged 18+, with learning disabilities and/or mental health needs. Further key responsibilities are listed below:
* Location: Birmingham
* Salary: Up to £40,785.98 per year
* Contract: Permanent
* Your week: 37.5 hours p/week
Snapshot of your role
This is what your day will look like as their Service Manager:
1. Ensure the service meets all contractual and regulatory requirements, meaning their service delivery is as strong as possible.
2. Work with commissioners and other stakeholders to meet service and customer needs, whilst occasionally assisting with contract & service level negotiations and tenders.
3. Help to manage new referrals, completing assessments to determine suitability alongside support and risk ...