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Sector: Retail and Wholesale
Role: Driver
Contract Type: Permanent
Hours: Full Time
About the role
Waitrose is one of the fastest online grocery businesses, delivering through a number of our London branches and our Customer Fulfilment Centers (CFCs) in South Coulsdon. We respond to thousands of customers' orders weekly, with over one million orders a year. Join our CFC and you'll be helping to deliver this exceptional customer service that we're renowned for in-store, online and into our customers' homes. You'll also help us to meet the strong and ongoing demand for Waitrose & Partners products and value throughout London.
Location: Coulsdon, CR5 2HR
Contract Type: Permanent Opportunities
Working Pattern: Part time and Full time PM shifts (starting anywhere between 12pm & 3pm, 8 hours per shift)
Please Note: Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.
As a Customer Delivery Driver, you will be the friendly face of our business - the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers' doors. This is a really important 'front line' role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you!
Working at Coulsdon CFC is a unique Partnership experience that locates you in a purpose built site that is closed to the public, with bespoke equipment to maximise your ability to deliver market leading service to our customers. This job will require manual lifting of crates and delivering into houses and flats.
Duties & responsibilities:
Your role will be to deliver goods to our customers in and around Central London, with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties. The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.
Essential skills you'll need:
* Full UK Manual Driving Licence, with no more than 6 penalty points.
Additional Information:
On completion of your 90 Day Earning Membership period, you will receive your Partner Card and will be entitled to our unique benefits package. This includes, and is not limited to, Partner Discount in John Lewis up to 25% off the majority of goods, and in Waitrose 20% off the majority of food and groceries. There are opportunities for subsidised learning, access to our exclusive Partnership hotels, the Partnership Suite at the O2 and so much more. At Coulsdon CFC we also have a subsidised Partner dining room, serving hot and cold food, a Partner Shop selling heavily discounted fresh food and free parking on site.
Next Steps:
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting. If required, you'll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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