Job Description Operations Coordinator
Salary: £27,000 per annum.
The ‘What’ – the role
Reporting to the Operations Manager, the Operations Coordinator will provide efficient and professional administration support to the VHL Operations team to ensure that exceptional service is provided to our clients and patients at all times.
The Operations Coordinator will also work closely with the wider VHL team to create an inspiring place to work while maintaining an atmosphere of care, trust and ownership - with a healthy dose of fun!
Key responsibilities:
Respond to incoming emails, orders and phone requests from clinics and practitioners to manage the logistical and operational needs of our many clients based across the UK.
Using a combination of in-house and external software to book phlebotomy appointments and schedule our national collections and international deliveries.
Work with VHL’s bespoke portal system to input client data, schedule bookings and update our personal courier team with booking information.
Responsible for packaging and preparing for posting our various nutritional test kits.
The ‘How’: Our values
Live, breathe and display VH...