Head of Block Management
* Basic salary between £50,000 and £60,000 depending on experience PLUS bonus of between 10% to 15% on all growth over the existing 1,000 units in the managed portfolio and potentially adding an additional £25,000 to £30,000 to your salary as growth plans are to reach 2,000 units based on the existing growth pattern of 20% year on year, potentially taking the overall salary to £90,000 moving forwards.
* We are currently seeking a highly skilled and experienced Senior Block Manager with a proven track record within the Property Management function of a block or estate management business to lead and mentor a team of 5 Block Managers and Administrative staff.
* You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients.
* You will develop and implement strategic plans to enhance service delivery and operational efficiency.
Client Management & Regulatory Compliance:
1. Build and maintain strong relationships with clients and potential clients.
2. Conduct regular meetings (AGMs) and inspections to address concerns and ensure satisfaction.
3. Oversee service charge budgets and ensure accurate billing and collections.
4. Ensure all health and safety reports are up to date (Compliance with relevant property management laws and best practices).
5. Stay updated on industry changes and implement necessary adjustments in operations.
Financial Oversight / Targets:
1. Ensure KPIs are met.
2. Ensure financial performance meets targets.
Reporting and Analysis:
1. Prepare detailed reports for stakeholders on property performance, financials, and operational issues.
2. Analyse data to identify trends and areas for improvement.
Qualifications:
1. Minimum of 3 years experience in Block Management.
2. AIRPM / MIRPM qualification.
3. Strong knowledge of Block Management, regulations, and best practices.
4. Experience in managing a team.
5. Experience in managing a budget.
6. Exceptional communication and interpersonal skills.
7. Proficient in property management software.
8. Passionate about delivering excellent customer service to all clients whilst achieving the right results.
Job Info
Job Title: Head of Block Management
Company: CV-Library
Location: £50000 - £90000 Per annum Basic salary to £60,000
Posted:
Closes: Dec 22nd 2024
Sector: Property Services
Contract: Permanent
Hours: Full Time
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