Job Description
Experience: Minimum 2 years
Job Description:The Residential Secretary will provide comprehensive administrative and secretarial support within the Bridger's Law Team, focusing on residential property matters. This role requires a flexible and proactive individual who can work closely with all team members. Responsibilities include:
* Providing administrative and secretarial support specific to residential property law.
* Learning and effectively utilizing the CRM system.
* Finalizing dictation accurately and promptly.
* Managing all aspects of file opening, progression, and closure.
* Assisting with telephone calls and walk-in clients.
* Maintaining a professional and helpful demeanor with clients and stakeholders.
* Communicating effectively with clients and stakeholders to ensure swift and accurate progress on matters.
* Taking ownership and accountability for the client experience.
* Proactively managing cases, ensuring no matter is left unattended for more than two weeks.
* Contributing to a collaborative, client-focused, and problem-solving work environment.
* Participating in personal and professional development, and assisting in the development of colleagues.
* Building and maintaining strong relationships with colleagues, stakeholders, referrers, estate agents, financial advisors, will writers, and other solicitors/conveyancers.
* Promoting a safe working environment by adhering to Health and Safety Regulations and identifying potential hazards.
* Demonstrating financial awareness and contributing to cost-saving measures.