Role: ServiceNow Engineer
Location: Shrivenham (3 Days a Week In-Office)
Length: Permanent
Salary: £40,000 - £60,0000
We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients.
Role Overview
As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices.
Key Responsibilities
1. Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows.
2. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation.
3. Collaborate with stakeholders to develop technical solutions optimized for user experience.
4. Configure workflows, business rules, and UI elements to streamline processes.
5. Implement ITIL best practices for incident, problem, and change management.
6. Develop custom applications and scripts to enhance platform functionality.
7. Perform thorough testing of implementa...