Role: Waiting on - Fine Dining
Contract: Part Time, Casual contract
Hourly Rate: From £11.03 up to £12.35 per hour
Carden Park Hotel are looking for passionate team members to join The Vines restaurant. We have a variety of shifts available that would suit those looking for either full or part time roles. If you’re passionate about providing excellent customer service and have a love for food and drink, then we would love to meet you!
Your day with team Carden:
* Promote a helpful and professional image to the customer, giving full co-operation to any customer requiring attention.
* Attend to all customer queries and enquiries in a caring and helpful manner, with commitment to dealing with issues positively.
* Anticipate customer needs whenever possible to enhance the quality of service offered, ensuring customer loyalty is maintained.
* Build rapport with regular customers to create a positive atmosphere.
* Ensure the customer is treated correctly the first time and every time.
* Compile feedback of guests' comments throughout the evening and inform the Hostess. Refer any negative issues to the Manager on duty.
* Deliver impeccable customer service and demonstrate social perceptiveness.
The hours available are over a shift pattern of Thursday - Sunday.
The Perks of Team Carden:
* Generous bonus scheme / share of the service charge.
* Discounted hotel accommodation for yourself, family, and friends.
* Discounted food and drink to enjoy in the hotel when not on shift.
* Discounted use of our award-winning 5* spa, alongside treatments and retail.
* Free staff lunch provided.
* Free on-site parking.
* Access to perks platforms; high street discounts, and wellbeing assistance.
* Free Golf and Leisure Club membership, including free use of the gym & swimming pool.
* Free regular transport mini-bus from Wrexham.
* Progression opportunities for all.
* Career development through funded qualifications.
* Discounted use of the outdoor pursuits facilities.
* Two paid charity days per year.
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
Be a part of Team Carden:
Providing world-class service is at the heart of everything we do. As long as you have the passion and motivation to provide excellent guest service, we will teach you the rest. You will work well in a team, as well as have the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service. Bring your authentic self and we will bring the best out in you.
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