Job Description As a Collections and Delivery Driver for DPD, you will serve as a crucial point of contact for our customers. Your role is instrumental in upholding our commitment to exceptional service and timely parcel handling. The position demands a high level of professionalism and dedication to customer satisfaction. Key responsibilities include: Executing precise and punctual collections and deliveries as per the assigned schedule. Maintaining a professional demeanour and providing exemplary customer service during all interactions. Adhering to strict time management protocols to ensure efficient route completion. Assisting with the meticulous loading of parcels at the depot prior to commencing daily routes. Managing a daily workload of approximately 50-60 stops within the designated area. Utilising provided equipment, such as the sack barrow/hand truck, to safely handle heavier items. Consistently demonstrating a commitment to DPD's service standards and operational procedures. Ensuring the safe and secure handling of all parcels throughout the collection and delivery process. Accurately maintaining all necessary documentation and records related to deliveries and collections. Promptly reporting any issues or discrepancies encountered during the course of duties. This role requires a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC). A minimum of 12 months' experience in a similar position is essential.