This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Title: Data Centre Facilities Manager
Business Sector: Data Centre Solutions, Critical Environment
Location: Liverpool, UK
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Job Purpose:
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Centre Facilities Manager to join our team. The successful candidate will have day-to-day management of a location or group of locations, including task and people management, budget control, service delivery, and customer satisfaction.
Key Tasks:
* Managing local client and CBRE budgets and reporting any out-of-line situations
* Controlling and managing service charge accounts where appropriate, providing monthly report data to the Account Manager
* Ensuring client satisfaction by being responsible for achieving client SLR and driving acceptable service delivery performance
* Maintaining strong lines of communication with the user population on all BAU activity
* Ensuring compliance with legislative, client, and CBRE health, safety, and environmental requirements
* Sharing best practices
* Working with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery
* Maintaining a motivated team through management and personal development of all local staff
* Organising monthly team meetings
* Performance management
* Providing strong upward and downward communications within the team
* Overall operational management within the designated site area, including reception, post room, cleaning, security, and specialist subcontractors
* Driving and delivering first-class service excellence with innovative and compelling ideas
* Developing and implementing a customer service strategy for the location
* Developing partnering relationships with key clients in the location
* Managing and motivating the team in line with IIP accreditation and guidelines
* Delivering the "One Team" methodology within the location
* Establishing in-depth knowledge of client culture with a particular focus on real estate and site organisation
* Maintaining close liaison with the central support team to promote a consistent professional image of the CBRE brand
* Promoting and sponsoring a culture of continuous improvement and best practices
* Supporting the completion of the client monthly report
* Managing resources, both human and technical, to maximise the quality of services delivered
Person Specification
Education
* Member of BIFM or another FM professional body
* Ideally educated to degree level
Skills
* People management skills and the ability to communicate at all levels
* PC literate - Word, Excel, and ideally with Lotus Notes experience
Knowledge
* Commercial and financial awareness
* Technical background with an understanding of HVAC systems within buildings
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
#J-18808-Ljbffr