About The Lensbury Resort Spa
The Lensbury Resort is seeking a skilled Spa Therapist to join our team. As a Spa Therapist, you will be responsible for providing exceptional spa treatments and customer care to our guests.
Key Responsibilities:
* Deliver high-quality spa treatments, including facials, body treatments, massage, manicures, pedicures, and waxing.
* Prepare treatment rooms and maintain a clean and safe environment.
* Provide exceptional customer service and ensure a positive experience for our guests.
* Work collaboratively with the spa team to maintain high standards of service and excellence.
Requirements:
* Health and beauty qualification at Level 3 or equivalent.
* Excellent communication and interpersonal skills.
* Able to work in a fast-paced environment and maintain a high level of professionalism.
* Demonstrable knowledge of relevant trends in the health and beauty industry.
What We Offer:
* A competitive hourly rate of £13.39.
* Commission on retail sales.
* Free meals on duty.
* Uniform provided.
* Free on-site parking.
* Use of some leisure facilities at selected times.
Benefits:
* Access to Hospitality Rewards, our online benefits platform.
* Access to our Employee Assistance Programme (EAP) via Hospitality Rewards.
* 28 days holiday including public holidays per annum (pro-rata if part-time).
* Free parking on-site.
* Free meals per shift.
* Refer a Friend incentive.
* Eligible to participate in Elite Performers, our Recognition & Reward scheme.
After Your 30-Day Probationary Review:
* You will be issued with your Team Member access card, unlocking the following benefits:
* Complimentary use of the gym, swimming pool, tennis courts, non-motorised watersports equipment, and 20% discount on motorboat hire, watersports courses, and tennis courses.
* Employee Rate stays at The Lensbury at £55 per room per night including breakfast (subject to terms).
* Friends & Family rate stays at The Lensbury at £85 per room per night including breakfast (subject to terms).
* Discounted Employee and Friends + Family rates stays across a number of L+R hotels (subject to terms).
* Discounted events room hire Sunday-Friday subject to availability and approval, with 25% off food.
* 20% off spa treatments booked in advance, 30% off spa treatments booked on the day, and 20% off spa retail.
After 3 Months Service:
* You can access apprenticeship opportunities in partnership with Umbrella Training.
* You can join our Company Pension Scheme, with Employee Contribution 5% and Employer Contribution 3%.
* You can participate in our Cycle to Work Scheme.