Matchtech is excited to be working alongside a Tier-1 civils client in Stevenage, and as a result, we have a live opportunity for an experienced Hire Controller.
Job Title: Hire Controller - Stevenage
Job Purpose: As a Hire Controller, you will be based in Stevenage as part of the National Rental Team that transacts all rental enquiries relating to Plant, Fleet, Accommodation, Site Services, and Tool requirements.
Principal Accountabilities:
* Processing all rental requirements through the Plant & Fleet Rental mailbox and transacting accordingly using management software (InspHire, Jaama Key2, Oracle).
* Liaising with the workshops to maximize utilization of client assets from all locations before placing orders with external suppliers.
* Engaging with our supply chain to satisfy requests not supplied from internal stock.
* Managing the external rental process, ensuring suppliers deliver/collect Plant or Fleet within the agreed time frames and our databases are accurately updated.
* Actively reviewing external hire reports and exchanging external Plant or Fleet for available internal assets.
* Continuously reviewing and reconciling live hire reports, ensuring all management software is accurate at all times.
* Developing positive relationships with client businesses and the supply chain.
* Being proficient in all aspects of rental management and general administration.
* Managing and resolving invoice and general queries in a timely and efficient manner.
* Working as a team player to ensure all tasks and deadlines are achieved.
* Delivering an exceptional customer experience both internally and to our customers.
Skills, Know How, and Experience:
* Relevant experience within either the Plant or Fleet Industry in a similar role is desirable.
* Experience of InspHire and/or Jaama Key2 is desirable.
* Excellent communication and interpersonal skills, with the ability to relate to and work with colleagues, customers, and suppliers.
* Proven IT skills with experience in Microsoft Office.
* Good written and oral communication skills.
About Matchtech: Matchtech is a STEM Recruitment Specialist, with over 35 years of experience.
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