Job Title: Counselling Support and Outreach Coordinator - Merseyside
Reports to: Bereavement Services Manager
Salary: £24,000 annum, pro-rata for part-time
Location: Remote with travel in area (Merseyside)
Hours: Part-time, 22.5 hours per week, 3 days (Mon, Wed, Fri)
Post No: 2WCSOCPT
Context of Role:
2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will support the smooth running of the support teams across Wales and the regions in England where our services are now being offered.
Main Duties:
1.0. Service:
1.1 : To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
1.2 : To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
1.3 : To contact all individuals within 48 hours of receiving a support service referral
1.4 : To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
1.5 : To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
1.6 : To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
1.7 : To set up, coordinate and support in the delivery of the focus support groups
1.8: To plan, organise and attend bi-monthly family and sibling events
1.9 : Co-coordinate the bookings for Ty Uchaf, our respite house, and liaise with the owners and guests
1.10 : To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
1.11 : Attend any other relevant forums
1.12 : To co-manage, maintain, and monitor the 2 Wish Families Facebook page and ensure appropriate and up-to-date content
1.13 : To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
1.14 : To send one-year anniversary thinking of you cards to bereaved families 1.15 : To work consistently to raise awareness of 2wish in the community and with key partners across South Wales
1.16 : Maintain stock of 2wish literature and liaise with head office when stock levels are low
1.17: Contribute on the social media platforms maintained by 2wish
1.18: Support in the planning of and attend the annual 2wish Conference
1.19: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
1.20: To signpost and/or refer to other agencies as required that can provide support as needed
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.