The Post Holder Will Provide Non-clinical / Admin Support To The Multi-professional Team Under The Direction Of An Appropriate Registered Health Care Professional. Support The Nursing Team With Admin Tasks Such As Typing up patient letters. Arranging meetings. Support with auditing as required. Dealing with incoming and outgoing post. Answering patient calls / enquiries. Filing. Other general administrative duties. The post holder will support good working relationships with the child haematology service to ensure the admin is seamless for transition for the child / young person as they reach adulthood. The post holder will be required to work as part of the administration team and may be required to provide cross cover during periods of staff absence within their existing team and paediatric haemoglobinopathy team. You may be required to work in other designated locations of the Trust as well as your primary base. The Northampton Specialist haemoglobinopathy team currently incorporates Northampton and Kettering, flexibility is required across the two main hospital sites. DELIVERY OF EFFECTIVE HEALTH CARE WITHIN THE ORGANISATION Undertake specified directed duties as delegated by the Registered Nurse / health care professional. Carry out specified delegated nonclinical care and support consistent with the patients’/ users’ plan of care. Maintain effective communication with the Registered Nurse / health care professional regarding issues relating to assigned duties, promptly reporting areas of concern. Assist and support care delivery by only undertaking delegated work that is within own level skill and competence. Contribute to the overall effectiveness of the care delivered by the health care team and which benefits the patient / user experience. MANAGEMENT AND USE OF INFORMATION, RESOURCES, CLERICAL AND ADMINISTRATIVE ACTIVITIES Use health-related information only for the purposes for which it is intended and in accordance with the Data Protection Act. Ensure confidentiality is always maintained and information relating to patients / users and staff is used only in connection with authorised duties. Carry out designated clerical duties as delegated by the Haemoglobinopathy team. Assist and contribute to the efficient use of stock, sundries, and resources within own work activities. Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. For further details / informal visits contact: Name: Sarah Coughlan Job title: Matron (interim) Email address: sarah.coughlan4nhs.net Telephone number: 01604 545335 Sarah Coughlan Matron (Interim) for Oncology & Haematology Thursday’s non-working day : 01604 54 5335 & ✆ : 07522 618241