Why This Role?
Join our client in a pivotal position that directly impacts customer satisfaction and retention. This role offers the opportunity to enhance your skills within a leading company in the health, wellness, and fitness industry, where your contributions will support our mission of providing exceptional dental care products and services.
About
Our client is at the forefront of the health, wellness, and fitness industry, renowned for our innovative dental care solutions. They are to excellence and ethical commitment to global child welfare differentiates us in the market. As they continue to grow, the focus remains on delivering superior products that promote oral health and well-being across the globe.
They are committed to making a positive impact in the communities they serve and maintain a supportive atmosphere that encourages personal and professional growth.
About the Role
As a Customer Service Advisor, you will be the first point of contact for our valued customers, providing them with expert guidance and support. Your responsibilities include addressing customer inquiries via phone, email, and chat, resolving issues efficiently, and maintaining accurate records of customer interactions. You will also collaborate with other departments to ensure a seamless customer experience and contribute to continuous improvement initiatives within the customer service team.
About You
You are a compassionate and professional individual with excellent communication skills. Previous experience in a customer service role within the health, wellness, or fitness industry is advantageous. You possess strong problem-solving abilities and are adept at managing multiple tasks in a fast-paced environment. Your commitment to customer satisfaction and ethical conduct aligns with our company values.
Why Join?
Our client offers standard benefits package that supports your well-being and professional development. A hybrid work model ensures a balance between office collaboration and remote flexibility. You'll be part of a team that values growth, innovation, and ethical practices.
How to Apply
Hit 'Apply' and let's start the conversation! We'll review your application within a day, and if shortlisted, you'll be invited to a brief video interview to help us get to know you better!