As a Ward Hostess Supervisor at Sodexo at Nuffield Leicester Hospital, Scraptoft Lane, Leicester, LE5 1HY, you will be responsible for leading a team and managing the ward catering team to ensure it delivers and maintains a high-quality service throughout the unit in all areas. Ensuring that your team creates a clean and sterile environment for the well-being and safety of patients, staff, and visitors is a critical role in preventing the spread of infection. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you’ll do:
* Manage the Ward catering team, ensuring all shifts are covered sufficiently at all times, discussing any changes that may be required with the Client Services Manager.
* Ensure that the quality of the catering service is maintained at the required level as set out in the SLA’s.
* Assist in the preparation and serving of all patient, visitor, and staff meals at the required times to the company’s standard and the client's satisfaction.
* Ensure high levels of customer satisfaction are monitored, measured, and managed.
* Aid the Client Service Manager with recruiting staff.
* Ensure full focus assists line manager to carry out appraisals, train, develop, reward, and recognize achievements.
* Adhere to all legislation, client, and company policy in the provision of the catering service.
* Ensure compliance with company purchasing policy.
* Assist with orders, receiving, checking, and storing deliveries as required.
* Maintain a high standard of hygiene and cleanliness in the food preparation and service areas at all times, paying attention to Health and Safety regulations.
* Assist in stocktaking and ensure the security of stores during all working hours.
* Ensure the security of all the establishment’s provisions, equipment, and utensils at all times.
* Assist with weekly accounts in accordance with company policy.
* Organize weekly/monthly meetings with Sodexo staff.
* Complete all audit and quality standards documentation as required.
* Provide general assistance throughout the catering department as required.
What you’ll bring:
* Strong track record in leading and developing a team.
* Ability to work well within a team.
* Good literacy and numeracy skills.
* Ability to understand and adhere to legislation at all times.
* Ability to understand detailed instructions.
* Food hygiene level 2 or above.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan.
* A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today! Make a fresh start in a company that cares.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
Package Description
A role where the little details make a big difference.
* 30 hours per week
* 5 over 7 days - 7AM-1PM, 1PM-7PM, and 2PM-8PM, including weekends.
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
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