Are you experienced in supporting customer facing services and the performance analysis around different parts of an Organisation. As part of the role you will develop performance measurement frameworks via key performance indicators, goals, user needs and benefits, and analyse the performance of a service or product against these. You will be able to adapt your approach and framework appropriately and inline with any changes. In this role you will play a pivotal part in DVSA achieving our 2030 Vision across all of our Services, and meeting the requirements as part of the Government Service Manual. You will lead the performance analysis function within the wider data analysis team, combining strategic leadership and deep understanding of data analytics enabling the use of it to support our internal and external customers via continual improvement of Services to meet the requirements of the Government Service Standards.
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The DVSA has just aligned our Data Strategy with the DVSA Vision and no surprise, data is key to our ambitions. The Lead Performance Analyst role is responsible for leading and managing the profession of performance analysts embedded in each of our services. The role is there to assist, take forward and influence the DVSA data strategy. The role plays a critical part in leveraging data as a strategic asset through delivery of actionable insights that improve decision-making and drive Service outcomes. The role ensures that analysis happens across DVSA Services to ensure the Government Service Manual requirements are met to aligned with the Government Service Standard. The role will bring consistency of approach to measures across the Services and build a development programme for performance analysts across the business. The Lead Performance Analyst will work collaboratively with other Data Leadership roles covering Data Analysis, Data Science, Data Engineering, Data Governance and Data Management to support DVSA achieve out ambitions to reach our Vision by 2030.
Responsibilities include but are not limited to:
* Leadership and Strategy.
* Data Analysis oversight, Data driven decision making, continuous improvement.
* Collaboration and communication.
For further information please see the attached Role Profile.
Additional Information
This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham, Leeds or Birmingham, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.
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